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Program Schedule

Pre-Con - Wednesday | June 19

12:15 am - 12:25 pm

PRECON: CIO Roundtable
Location: Ballroom A

Tech Briefing: Termsheet


Speakers: Roger Smith, TermSheet


12:25 am - 12:35 pm

PRECON: CIO Roundtable
Location: Ballroom A

Tech Briefing: Intelligent Buildings


Speakers: Darryl Benson, Intelligent Buildings


8:00 am - 8:05 am

PRECON: CRE Cybersecurity Forum
Location: Main Stage

Welcome and Introductions


Speakers: Greg Fitzpatrick, Cochrane Supply; Jim Whalen, BXP; Jim Young, Realcomm


8:05 am - 8:30 am

PRECON: CRE Cybersecurity Forum
Location: Main Stage

Critical Infrastructure and Buildings: Understanding the Current and Future Threat Landscape


Speakers: Bill Crumm, BlueVoyant


8:30 am - 8:50 am

PRECON: CRE Cybersecurity Forum
Location: Main Stage

AI and its Impact on Security


Moderators: Ken Kurz, COPT Defense Properties
Speakers: Denis Cekic, Empire State Realty Trust; Russ Farr, 5Q; Chris Panto, MetroNational


8:50 am - 9:00 am

PRECON: CRE Cybersecurity Forum
Location: Main Stage

Case Study 1: OT Tabletops


Speakers: Andres Rodriguez, QuadReal


9:00 am - 9:05 am

PRECON: CRE Cybersecurity Forum
Location: Main Stage

RE-ISAC Update


Speakers: Jim Whalen, BXP


9:05 am - 9:30 am

PRECON: CRE Cybersecurity Forum
Location: Main Stage

3rd and 4th Party Risk Management


Moderators: Don Goldstein, 5Q
Speakers: Ken Kurz, COPT Defense Properties; Shelton Smith, Kimco Realty; Helane Stein, Brixmor


9:30 am - 9:40 am

PRECON: CRE Cybersecurity Forum
Location: Main Stage

Successful Cyber Commissioning


Moderators: Lucian Niemeyer, Building Cyber Security
Speakers: Michael MacMahon, Newcomb & Boyd; Ilan Zachar, Carr


10:05 am - 10:30 am

PRECON: CRE Cybersecurity Forum
Location: Main Stage

OPR - OT Standards and Next Steps in the Journey


Speakers: Greg Fitzpatrick, Cochrane Supply; Fred Gordy, Michael Baker International; Thano Lambrinos, QuadReal; Michael MacMahon, Newcomb & Boyd


10:30 am - 10:40 am

PRECON: CRE Cybersecurity Forum
Location: Main Stage

Case Study 2: Continuous Pen Testing


Speakers: Lucius Mims, Brookfield Properties


10:40 am - 10:55 am

PRECON: CRE Cybersecurity Forum
Location: Main Stage

Navigating CISA


Speakers: Gary Hopewell, Cybersecurity and Infrastructure Security Agency (CISA)


10:55 am - 11:15 am

PRECON: CRE Cybersecurity Forum
Location: Main Stage

Elevating the Cyber Discussion to the C-Suite


Moderators: Susan Gerock, Elme Communities
Speakers: Jennifer Auyeung, First Capital REIT; Cecilia Li, Urban Edge Properties


11:15 am - 11:18 am

PRECON: CRE Cybersecurity Forum
Location: Main Stage

Close


Speakers: Greg Fitzpatrick, Cochrane Supply; Jim Whalen, BXP; Jim Young, Realcomm


11:30 am - 11:45 am

PRECON: CIO Roundtable
Location: Ballroom A

Welcome and Introductions


Speakers: Howard Berger, Realcomm; Jim Young, Realcomm


11:45 am - 12:15 pm

PRECON: CIO Roundtable
Location: Ballroom A

Maximizing Business Value with Technology


Speakers: Sunder Pappu, Inland Real Estate Group; Soheil Pourhashemi, Brookfield Properties; Helane Stein, Brixmor


12:35 pm - 1:05 pm

PRECON: CIO Roundtable
Location: Ballroom A

BREAKOUTS | Driving Innovation in Challenging Times


12:35 pm - 1:05 pm

PRECON: CIO Roundtable
Location: Ballroom A

BREAKOUTS | AI's Impact on CRE


1:05 pm - 1:15 pm

PRECON: CIO Roundtable
Location: Ballroom A

BREAKOUTS | Recap


Moderators: Helane Stein, Brixmor


1:15 pm - 1:25 pm

PRECON: CIO Roundtable
Location: Ballroom A

Tech Partner Conversation: Yardi | The Intersection of Technology & Real Estate - A CIO's Experience


Speakers: Andrea Curley, Yardi; Yael Urman, Silverstein Properties


1:25 pm - 1:35 pm

PRECON: CIO Roundtable
Location: Ballroom A

Tech Briefing: RealFoundations


Speakers: Nate Fyie, RealFoundations; Gregg Haverstick, RealFoundations


1:55 pm - 2:05 pm

PRECON: CIO Roundtable
Location: Ballroom A

Tech Briefing: CohnReznick


Speakers: Amanda Gibb, Bedrock Detroit; Jennifer Kord, CohnReznick LLP; Mike Roman, CohnReznick LLP; Kim Scharf, SITE Centers Corp.


2:05 pm - 2:35 pm

PRECON: CIO Roundtable
Location: Ballroom A

How AI is Changing the Cyber Landscape


Speakers: Talia Fine, Tanger; Ken Kurz, COPT Defense Properties; Chris Panto, MetroNational; Ilan Zachar, Carr


2:35 pm - 2:45 pm

PRECON: CIO Roundtable
Location: Ballroom A

Tech Briefing: Bottomline


Speakers: Darrell Riekena, Bottomline


2:45 pm - 3:15 pm

PRECON: CIO Roundtable
Location: Ballroom A

BREAKOUTS | Storytelling: The Art of Articulating the Business Case to All Stakeholders


3:15 pm - 3:25 pm

PRECON: CIO Roundtable
Location: Ballroom A

BREAKOUTS | Recap


Moderators: Sunder Pappu, Inland Real Estate Group


3:25 pm - 3:30 pm

PRECON: CIO Roundtable
Location: Ballroom A

Close


Speakers: Howard Berger, Realcomm


4:00 pm - 4:04 pm

PRECON: BuildingsAI Symposium
Location: Main Stage

Welcome and Introductions


Speakers: Stuart Appley, Bay Tech Advisors; Sunder Pappu, Inland Real Estate Group; Jim Young, Realcomm


4:04 pm - 4:06 pm

PRECON: BuildingsAI Symposium
Location: Main Stage

AI Innovation @ the Speed of Light


4:06 pm - 4:26 pm

PRECON: BuildingsAI Symposium
Location: Main Stage

Insight from the Leading Edge: Understanding Microsoft's AI Strategy


Speakers: Ajoy Bhattacharya, Microsoft; Kevin Peesker, Microsoft


4:26 pm - 4:46 pm

PRECON: BuildingsAI Symposium
Location: Main Stage

Unpacking M365 Copilot


Speakers: Nick Kwiecien, Microsoft


4:46 pm - 5:01 pm

PRECON: BuildingsAI Symposium
Location: Main Stage

Exploring Custom Copilot Application Opportunities


Speakers: Jon Loring, Hitachi Solutions


5:01 pm - 5:16 pm

PRECON: BuildingsAI Symposium
Location: Main Stage

Architecting the Next Generation Enterprise Solutions: Yardi's Perspective on AI


Speakers: Ajoy Bhattacharya, Microsoft; Brian Sutherland, Yardi


5:16 pm - 5:36 pm

PRECON: BuildingsAI Symposium
Location: Main Stage

Maximizing Cybersecurity Defense: Leveraging Copilot for Security


Speakers: Joey Muniz, Microsoft


5:36 pm - 5:44 pm

PRECON: BuildingsAI Symposium
Location: Main Stage

Adopting Copilot in Your Organization: Best Practices


Speakers: Stuart Appley, Bay Tech Advisors; Sam Davidson, Five Rivers IT


5:44 pm - 5:49 pm

PRECON: BuildingsAI Symposium
Location: Main Stage

A Showcase of AI Applications for the Built Environment


Speakers: Sarah Bemporad, Realcomm


5:49 pm - 5:57 pm

PRECON: BuildingsAI Symposium
Location: Main Stage

Perspective from the Trenches: PremiseHQ's Use Case Review


Speakers: Don Bleaney, PremiseHQ


5:57 pm - 6:27 pm

PRECON: BuildingsAI Symposium
Location: Main Stage

AI Unplugged: Insights from the AI Expo and Other Emerging Innovations


Moderators: Jim Young, Realcomm
Speakers: Devang Amin, COPT Defense Properties; Gary Bailey, Phillips Edison & Company; Joseph Martino, Primaris REIT; Goutham Vulpala, Phillips Edison and Company; Ilan Zachar, Carr


6:27 pm - 6:30 pm

PRECON: BuildingsAI Symposium
Location: Main Stage

The Realcomm | IBcon AI Guide: What's Coming Up at the Conference


Speakers: Sarah Bemporad, Realcomm; Howard Berger, Realcomm; Jim Young, Realcomm


6:30 pm - 8:00 pm

General Events
Location: 2nd Floor Foyer + Landing

Welcome Reception

Join us for an evening of fun, food, drinks and an excellect opportunity to meet up with old friends or make new ones before the conference gets started on Thursday.


Thursday | June 20

General Session
Location: Main Stage

Beyond the Hype: Business-Driven Technology Strategies for a Shifting CRE Market

In the ever-changing commercial and corporate real estate market, the recent tech hype cycle fueled by capital accessibility, is now transitioning to a recovery stage. Companies with strong fundamentals and technology strategies aligned with business goals will thrive. The convergence of business and technology cycles, driven by advancements like artificial intelligence, will revolutionize everyday life and reshape CRE processes and the way we use buildings. The top issues of the day will be discussed and debated by our esteemed 2024 Advisory Council Co-Chairs.


Moderators: Jim Young, Realcomm
Speakers: Ilene Goldfine, Hines; Bayron Lopez Pineda, Kilroy Realty; Sunder Pappu, Inland Real Estate Group; Soheil Pourhashemi, Brookfield Properties; Neil Ross, Walmart; Helane Stein, Brixmor


General Session
Location: Main Stage

The State of PropTech: Adopting New Ideas in a Changing Market

Technology, automation and innovation in real estate is not new. Technology has been integrating itself into the built environment for over 30 years. For the last 15+ years, our industry has experienced an influx of capital, a pandemic as well as a market restructuring and these and other factors have influenced our industry’s capacity to implement innovative new solutions. Umar Riaz, EY's Americas Real Estate, Hospitality & Construction Consulting Leader, will share his insights on how our industry has embraced innovation and what the future holds.


Speakers: Umar Riaz, EY


General Session
Location: Main Stage

Unpacking the Data: Assessing Today's Market and the Future of AI

Rob Teel, Yardi's President of Global Solutions, will take us through the various market sectors and comment on the trends he is seeing. Yardi, a global leader in real estate automation, supports owners of nearly every type of real estate asset class - from commercial office to international multifamily. With AI being one of the most prominent tech trends in the world, Rob will finish with his perspective on AI in the built environment and Yardi’s view of practical application of AI.


Speakers: Robert Teel, Yardi


General Session
Location: Main Stage

Water Street Tampa: A District Founded on Innovation

Strategic Property Partners (SPP) is a full-service commercial real estate development firm focused on world-class execution, innovation, and creating high quality and experiential places. SPP’s current project, Water Street Tampa, is an entirely new kind of urban community, embodying an entirely unique urban energy. Designed to deepen people’s interactions with the cityscape, the natural environment and each other, Water Street Tampa embraces wellbeing and outdoor living. Walkable streets connect homes, offices, shops, and hotels – all along an accessible waterfront. General Session attendees will learn more about their technology, innovation and sustainability pillars which includes an enhanced 5G network, next gen leasing center, district cooling and more.


Speakers: Brad Cooke, Strategic Property Partners


General Session
Location: Main Stage

The BIG SURPRISE: The Unveiling of Yet Another History Making PropTech Innovation

Realcomm has long been known for unveiling groundbreaking, history-making technologies at its events. In 1999, we introduced the concept of the “cloud” (then ASP) and an iPhone-like device. In 2001, Google Earth, then Keyhole, was officially launched. We were the first to showcase solutions from both LoopNet and Costar. For over 25 years, we have premiered a range of innovations including 360-degree immersive imagery, AR/VR, Google Glasses, drones, robots, Lidar, AI, and cybersecurity advancements. Join us on June 20th to witness the unveiling of the next BIG, history-making technology. What will it be? That would be a SURPRISE!


General Session
Location: Main Stage

20 Years of Smart Building Innovation at GSA/PBS: The Next Chapter Begins!

For over two decades, the U.S. General Services Administration (GSA) has led the charge in PropTech with their smart building program. One of the first innovators at scale, GSA/PBS is determined to reduce carbon emissions across its 370 million square foot portfolio. With over 80,000 pieces of interconnected equipment in more than 650 connected buildings, GSA/PBS is ready to continue its journey. Robin Carnahan, Administrator of GSA, will announce the next groundbreaking chapter in the government’s smart building strategy.


Speakers: Robin Carnahan, GSA


General Session
Location: Main Stage

Keeping Pace with Artificial Intelligence: CBRE Discusses Transformative Innovation @ Scale

Artificial Intelligence continues to make new headlines daily. AI could possibly be the fastest changing, most transformational technology in history. Keeping pace with the changes, developing a framework, vetting different technologies, identifying use cases, aligning with the business, and prioritizing projects are all critical, especially at scale. Sandeep Davé, Chief Digital & Technology Officer at CBRE, will offer insight into how the world’s largest commercial real estate firm is approaching AI with all of its opportunities and challenges.


Speakers: Sandeep Davé, CBRE


General Session
Location: Main Stage

Unprecedented Innovation: AI's Profound Impact on the Built Environment

Realcomm first highlighted Artificial Intelligence on our stage in 2016. Cade Metz, then a reporter for Wired Magazine, spoke about Google's AlphaGo defeating the Korean Go champion. Like the rest of the world, we turned our attention away from AI until late 2020, when ChatGPT was announced, changing the landscape forever. Over the past 18 months, Realcomm has been diving deeply into AI, aiming to separate hype from reality and uncover genuine case studies. This journey culminated at the AI Expo held this May in Washington, DC. This segment will summarize the state of AI in the built environment.


Moderators: Jim Young, Realcomm
Speakers: Gary Bailey, Phillips Edison & Company; Joseph Martino, Primaris REIT; Ilan Zachar, Carr


8:00 am

General Session
Location: Main Stage

Market Forecast: Assessing the Mega Trends Impacting the Built Environment

There are many factors influencing the built environment today: the lasting impact of the pandemic, continuing digital transformation, emerging new technologies such as AI, debt and other financial structural issues, shifting demographics and globalization, to name a few. Jeff Adler, VP, Matrix, Yardi, will sit down for a fast-paced fireside chat to go over these very important issues and provide some guidance as to how big of an impact they will have on our industry and if we can expect any changes in the short and long term.


Speakers: Jeff Adler, Yardi


11:15 am - 12:00 pm

Data, Analytics, AI
Location: Room 303

Architecting Enterprise Excellence: Mastering Real Estate's Data Landscape

A well-constructed, holistic data architecture is the cornerstone for organizations seeking to leverage data effectively for strategic insights and innovation. It ensures data quality, accessibility, security, and scalability, while accommodating future growth and technological advancements. Join us for this important session as the panel examines the path to effective data collection, storage, processing, and management, fueling advanced analytics and AI applications to supercharge enterprise decision-making and operations. Seamless data integration, robust governance, and compliance measures that safeguard data integrity and regulatory adherence will be addressed. This enlightening session uncovers the pivotal role of data and charts a course toward data-driven excellence in commercial real estate organizations.


Moderators: Margaret Guelzow, Cherre
Speakers: Marlena Badway, Lionpoint; Zander Geronimos, PRODA Ltd; Soheil Pourhashemi, Brookfield Properties; Justin Segal, Boxer Property


11:15 am - 12:00 pm

Executive Leadership – Moving the Needle
Location: Room 305

Visionary Leadership: Executive Insights on Driving Transformation in Our Organizations and the Industry at Large

In an era where unpredictability is the new normal, the commercial real estate sector is witnessing an unprecedented transformation driven by rapid technological advancements and shifting economic currents. In this era, technology is not just a tool for adaptation but a driver of transformative growth amidst economic uncertainties. Industry leaders from Yardi, MRI, Altus, and VTS will explore the impact of global economic trends on real estate investments and discuss the pivotal role of digital innovation in navigating economic, behavioral, demographic and cultural shifts. This thought-provoking session will provide insights into how technology and economic trends are synergistically shaping the future of commercial real estate.


Moderators: Tama Huang, Cherre
Speakers: Jorge Blanco, Altus Group; Patrick Ghilani, MRI Software; Nick Romito, VTS; Robert Teel, Yardi


11:15 am - 12:15 pm

Open Forum Discussions by Sector
Location: Ballroom A

Tech Disruption in Action: Navigating the Digital Transformation in Office

The rapid advancement of technology is profoundly influencing every facet of organizational operations. These transformations, driven by technological innovation and automation, have significant tactical and strategic implications. While grasping the overarching concepts of technology is crucial, the true value often lies in collaborating and brainstorming with peers with the same asset class. This forum will offer highly interactive breakout discussions tailored for professionals in the office sector for in-depth explorations of how technology impacts their specific business environments. This targeted approach ensures a focused and relevant discourse, enabling attendees to address and resolve challenges unique to their respective fields.


Speakers: Robert Entin, Vornado Realty Trust; Colin Joynt, BXP; Ilan Zachar, Carr


11:15 am - 12:00 pm

REthink Work
Location: Room 309

The Future of Work Unveiled: Hybrid Trends and Immersive Realities

The future of work is shaping up to be dynamic and multifaceted, driven by several key trends such as hybrid models, technological integration, and adaptive workspaces. It’s an evolving landscape in which balancing technological advancement with human-centric approaches is essential. Immersive technologies such as AR, VR, and AI are starting to play a role in creating flexible, digitally-enhanced work environments that foster collaboration and engagement and adapt to a dynamic workforce. In this future-focused session, we’ll explore how the rise of hybrid workplaces and the evolution of immersive workplace design are reshaping the commercial real estate landscape, demanding a rethinking of traditional space utilization, technology integration, and tenant experience.


Moderators: Kay Sargent, HOK
Speakers: Mayank Agrawal, ZenSpace; Brennan McReynolds, Microsoft; Michael Przytula, Accenture; Steve Woods, Gensler


11:15 am - 12:15 pm

Sustainable Impact
Location: Room 301

Tech-Driven Sustainability: An Open Forum Discussion

Net Zero and decarbonization strategies in the built environment are increasingly important for satisfying investor and tenant demands, meeting regulatory compliance, managing risk, and operating buildings efficiently. Technology and data play a pivotal role in implementing these strategies effectively. Featuring small group breakouts, this session is designed to foster collaborative discussions and idea-sharing, focusing on the innovative use of technology and data analytics to enhance sustainability programs. Each breakout will center around one of these themes: innovative technologies driving energy efficiency; building performance modeling; data collection and carbon accounting platforms; compliance and reporting; predictive analytics and the role of AI in ESG; and green building certifications. Join us for dynamic discussions and idea-sharing to better understand how technology and data can drive sustainability initiatives within your organization.


Moderators: Jenny Brusgul, CohnReznick
Speakers: Lauren Moss, Vornado Realty Trust; Ben Myers, BXP; Nada Sutic, Epic Investment Services


1:15 pm - 2:00 pm

Data, Analytics, AI
Location: Ballroom A

From Data to Action: Case Studies on AI Innovations in Operational Technology (OT)

Despite the widespread discussion on GenAI and traditional AI/ML applications in areas like document management, generative design, and workplace enhancement, AI's potential in Operational Technology (OT) remains largely untapped. Leveraging telemetry systems that collect diverse data types, AI models learn from various data sources significantly improving decision-making processes. With 20M data points every 15 mins at their fingertips, Google has developed some interesting proofs of concept around (1) anomaly detection specific to refrigerant leakage, and (2) optimal adaptive controls leveraging reinforcement learning. This session covers each use case comprehensively, exploring their vision, strategy, and potential impacts.


Speakers: Sabine Lam, Google; John Sipple, Google


1:15 pm - 2:00 pm

Executive Leadership – Moving the Needle
Location: Room 305

From Vision to Action: Mastering Internal Alignment and Implementation of AI in Your Organization

Defining and deploying AI in complex organizations is a huge and complex challenge. In this insightful fireside chat, we feature three industry leaders as they dive into the many facets of aligning an organization around artificial intelligence strategy and implementation. This engaging discussion will cover pivotal topics such as strategizing AI integration, navigating internal politics, and seeking external assistance when necessary. Our esteemed panelists will share their expert perspectives, practical experiences, and valuable strategies to overcome common challenges in AI adoption. Attendees will gain a deeper understanding of the multifaceted approach required to harmonize AI initiatives with organizational goals, fostering a culture of innovation and collaboration.


Speakers: Ajoy Bhattacharya, Microsoft; Umar Riaz, EY; L.D. Salmanson, Cherre


1:15 pm - 2:00 pm

Investment Management
Location: Room 411

CRE & PropTech Experts Discuss Trends, Client Demands, and Industry Challenges

Get a rare, unfiltered perspective from our panel of industry experts, technical partners, and CRE/IM consultants as they discuss today’s challenging markets, evolving investor and client demands, fluctuating portfolio valuations, the state of PropTech and other factors that are introducing volatility, opportunity, and risk in nearly every company’s portfolio. Our panelists will probe into multiple facets impacting investor returns and future expectations. Attendees will benefit from hearing an open and candid discussion on how best to prepare for uncertainty and/or take advantage of these unique opportunities.


Moderators: Chuck Niswonger, NiceNets Consulting
Speakers: Kevin Abel, REALTY|share; Chris Barbier, Yardi; Michael Clawar, Altus Group; John Orrico, RealPage


1:15 pm - 2:00 pm

Real Talk
Location: Room 303

Moving Fast and Driving ACTUAL Change: Stop Piloting, Start Scaling

Considering the state of the market and economy, real estate technologists need to be nimbler than ever. Our technology aspirations can no longer be theoretical – we need to identify opportunities, show tangible benefit to our organizations, and implement at scale to realize value as quickly as possible. Clients are expecting it, investors are expecting it, and employees are expecting it – the “nice to have” days are over. Come to this energized session to learn how to enact change NOW in our historically slow-moving industry. Explore the concept that there isn’t a single “right way” of making things happen and understand that anyone can be a force of change with the correct approach.


Moderators: Ilene Goldfine, Hines
Speakers: Timothy Cook, Goldman Sachs; Edi Demaj, KODE Labs; Etrit Demaj, KODE Labs; Thano Lambrinos, QuadReal


2:15 pm - 3:00 pm

Cyber / Privacy
Location: Room 307

Anatomy of a Cyber Secure IoT Sensor: “The Little Sensor That Could”

Modern commercial buildings are teeming with a myriad of sensors, from motion detectors and light sensors to microphones and accelerometers. While these tiny components feed bigger systems and enable advanced building automation, energy efficiency, and seamless user experiences, they also harbor a sinister threat. Cybercriminals can exploit vulnerabilities in these tiny, unprotected, ubiquitous sensors to eavesdrop on touch interactions, spoof sensor data for nefarious purposes, or even hijack entire building systems. The consequences range from privacy breaches and data theft to crippling distributed denial of service (DDoS) attacks and could lead to permanent damage to critical infrastructure. As the Internet of Things (IoT) continues to proliferate, the once-innocuous sensors scattered throughout our built environment have become potential entry points for malicious actors, underscoring the urgent need for building owners to build and continue to enhance security measures in their assets to safeguard these pervasive yet often overlooked components. In this session, we’ll examine the vulnerabilities associated with these devices and how to mitigate the cyber risks.


Speakers: Ilan Zachar, Carr


2:15 pm - 3:00 pm

Cyber / Privacy
Location: Room 305

CISA 101: No-Cost Cybersecurity Services for Critical Infrastructure

The Cybersecurity and Infrastructure Security Agency (CISA) leads the national effort to defend critical infrastructure while working with partners across all levels of government as well as the private sector to secure against today’s threats and tomorrow's evolving risks. CISA provides capacity building, technical assistance, tools, exercises, training programs, and awareness efforts that improve understanding of common risks and possible mitigation strategies for the critical infrastructure community, which includes all commercial and corporate real estate sectors. This presentation will discuss CISA, its role in protecting our Nation’s critical infrastructure, and the many no-cost cybersecurity services and information sharing resources available to the sector, to promote a safe, secure, and resilient cyber infrastructure.


Speakers: Gary Hopewell, Cybersecurity and Infrastructure Security Agency (CISA)


2:15 pm - 3:00 pm

Data, Analytics, AI
Location: Ballroom A

Data Governance: A Comprehensive Journey from Strategy to Execution

Data governance demands a multifaceted approach integrating organizational insight, strategic foresight, and analytical prowess. It involves formulating a comprehensive plan that dictates the systematic collection, processing, and storage of data, ensuring uniformity in data quality and fostering trust. In the context of rapidly changing regulatory landscapes, investor expectations, and privacy norms, a robust data governance framework becomes pivotal for any enterprise's operational success. This crucial session will explore the various stages required to establish, update, and enact a data governance framework. The panel will cover everything from formulating a mission statement to developing policies, procedures, and rigorously monitoring outcomes, all while consistently underscoring the importance of efficient and secure data management practices, especially in the context of advancing AI technologies


Moderators: Kevin Shtofman, Cherre
Speakers: Bhavana Devulapally, Ventas; Gerry Hamilton, Stanford University; Pete Schow, Affinius Capital; Andrew Weakland, W. P. Carey


2:15 pm - 3:00 pm

Investment Management
Location: Room 411

Consolidated Investment Management Case Study Analysis and Industry Best Practices

One of the most powerful aspects of the Realcomm conference is connecting with like-minded individuals who have blazed the exact path that you are very likely to take! In some cases, they have already stepped on the landmines you want to avoid. In others, they have implemented an innovative solution to save your company time, effort, and money. The good news is that they are willing to share their results and bring you into the circle of our Realcomm community! We have assembled a unique collection of Investment Management client case studies, project implementation details, and highly desirable business outcomes that are uniquely available to our Realcomm Investment Management followers!


Moderators: Chris Barbier, Yardi
Speakers: Sach Diwan, LaSalle Investment Management; Alex Droste, Alter Domus; Jenny Whittemore, Endeavor Real Estate Group


2:15 pm - 3:00 pm

PropTech
Location: Room 413

AI Trends in CRE: The VC Perspective

Venture capitalists (VCs) occupy a privileged vantage point for identifying groundbreaking AI applications, afforded by their early engagement with pioneering startups seeking investment to realize their technological innovations. This session will offer a deep dive into some of the most groundbreaking AI applications transforming commercial real estate today. Our panel of industry-leading VCs will examine major global industry trends and will walk you through their portfolio's top picks, detailing how these startups leverage AI for predictive analytics in property valuation, automated lease abstraction, and intelligent energy management, to name a few. Learn about the due diligence process, the potential ROI these solutions offer, and the criteria that make them stand out in a competitive market.


Moderators: Ivo van Breukelen, The Proptech Connection
Speakers: Travis Connors, Building Ventures; Sam Delisi, Moderne Ventures; Lionel Foster, Camber Creek; Laurent Grill, JLL Spark; Zak Schwarzman, MetaProp


2:15 pm - 3:00 pm

Real Talk
Location: Room 303

Leadership Unleashed: Cultivating Inclusion and Diversity of Thought

Turn the traditional leadership paradigm on its head and redefine what it means to be a leader in the real estate industry. This session confronts outdated norms and exclusivity that hold the industry back, and instead, champions a new era of leadership marked by empathy, inclusivity, and diversity of thought. Discover actionable strategies on how to dismantle barriers, foster a culture of belonging, and maximize the opportunities that come from diverse perspectives. Get ready for a raw, unfiltered exploration of what it takes to be a leader who inspires loyalty and drives performance, without being an a-hole. Be part of this revolutionary dialog that’s reshaping commercial real estate leadership.


Moderators: Cecilia Li, Urban Edge Properties
Speakers: Sunder Pappu, Inland Real Estate Group; Alireza Pourhashemi, BGO; Helane Stein, Brixmor; Sonny Thind, QuadReal


3:45 pm - 4:45 pm

Open Forum Discussions by Sector
Location: Ballroom A

Tech Disruption in Action: Navigating the Digital Transformation in Retail

The rapid advancement of technology is profoundly influencing every facet of organizational operations. These transformations, driven by technological innovation and automation, have significant tactical and strategic implications. While grasping the overarching concepts of technology is crucial, the true value often lies in collaborating and brainstorming with peers with the same asset class. This forum will offer highly interactive breakout discussions tailored for professionals in the retail sector for in-depth explorations of how technology impacts their specific business environments. This targeted approach ensures a focused and relevant discourse, enabling attendees to address and resolve challenges unique to their respective fields.


Moderators: Jesse Michael, JLL
Speakers: Ivan Frank, Taubman; Kurt Ivey, Macerich


4:00 pm - 4:45 pm

Cyber / Privacy
Location: Room 305

Deepfake Defense: Fortifying Your Organization Against Digital Deception

As the digital age advances, the advent of deepfake technology stands out as both an innovation and a significant peril. In a notable incident, a savvy adversary exploited deepfake technology to defraud a financier in Hong Kong of a staggering $25 million. The ability to generate convincingly realistic image, audio, and video hoaxes that replace, alter, or mimic a person’s likeness has raised the potential for deepfakes to disrupt individuals, corporate entities, and broader society. Business executives, technology specialists, and regulatory officers are tasked with crafting advanced countermeasures to these emerging threats. How, then, can your enterprise shield itself from the dangers of deepfakes? This educational session will review the evolving terrain of deepfake technology and provide a framework of strategies organizations can adopt to effectively enhance their defenses.


Speakers: Paul Neff, Glassedin Laboratories


4:00 pm - 4:45 pm

Data, Analytics, AI
Location: Room 303

Trust By Design: Managing the Risk of GenAI Deployments

Of all the technological advances we’ve seen in the last half-century, GenAI is possibly the most hyped yet the most promising. This can be a dangerous combination if not well understood by organizations looking to integrate GenAI into their operations. This session is a deep dive into the complexities of managing risks associated with deploying generative AI in the data-sensitive environment of commercial real estate. Experts will share insights on mapping out potential risks, creating contingency plans, and adopting best practices in data handling and AI application. Attendees will develop a nuanced understanding of the AI landscape, learning how to navigate its challenges while unlocking its vast potential for innovation and efficiency in the commercial real estate industry.


Moderators: Paul Niser, Walton Street Capital
Speakers: Vijay Anand, MRI Software; Gary Bailey, Phillips Edison & Company; Nate Fyie, RealFoundations


4:00 pm - 4:45 pm

NextGen MFD and Resi
Location: Room 413

The Centralized Path: Transforming Multifamily Real Estate Operations

Through the strategic centralization of services and resources, multifamily real estate organizations possessing a diverse array of assets can digitally transform into more efficient, cohesive, and technologically advanced entities. In this session, Industry leaders from prominent multifamily owner/operator firms will share their success stories, focusing on organizational alignment, optimizing technology stacks, and cultivating the necessary new skills within their teams. The session aims to provide a roadmap for effectively consolidating services, enhancing operational efficiency, and fostering a cohesive organizational culture. Attendees will explore case studies of successful implementations, gaining valuable insights into the integration of innovative technologies and the development of skill sets essential for navigating the complexities of modern multifamily real estate management.


Moderators: Jeremy Poteet, JBG SMITH
Speakers: Michael Coyne, Avalon Bay Communities; Susan Gerock, Elme Communities; Kevin Vertrees, Mission Rock Residential; Scott Wesson, UDR


5:00 pm - 5:45 pm

Cyber / Privacy
Location: Room 305

Next-Gen Cyber Disruption: AI’s Role in Securing the IT and OT Realms

With the considerable resources available to threat actors, integrating Artificial Intelligence (AI) into our cyber toolkits is not just a trend but a necessity. This panel will examine how AI is transforming the landscape of cybersecurity for both Information Technology (IT) and Operational Technology (OT). We will discuss how AI-powered tools automate routine security tasks, significantly reducing the risk of human error and enhancing the accuracy and efficiency of cybersecurity measures. By using AI’s power to make inferences, recognize patterns, and perform proactive actions, these “defender shields” are setting new standards in safeguarding digital and physical assets in the commercial and corporate real estate sectors. Join us to explore the future of real estate cybersecurity, where AI-driven innovations create robust, intelligent defense mechanisms against an ever-evolving array of cyber threats.


Moderators: Jeff Ewing, 5Q
Speakers: Denis Cekic, Empire State Realty Trust; Mona Ghadiri, BlueVoyant; Joey Muniz, Microsoft; Henry Sienkiewicz, Georgetown University


5:00 pm - 6:00 pm

Data, Analytics, AI
Location: Ballroom A

GenAI Adoption and Integration: Navigating the New Frontier in Your Organization

GenAI’s evolution from basic pattern recognition to complex multimodal applications marks a significant leap in AI capabilities. Its current proficiency spans across various applications, profoundly impacting industries and everyday life. Keeping up with the rapid technology changes and finding the right applications for your organization can be daunting. In this dynamic and interactive session, attendees will break into small groups to share their experiences, insights, and innovative ways they are integrating GenAI into their organizations. Challenges such as integration with existing systems, data privacy and security concerns, resource constraints, quality issues, and ROI, will be addressed in a collaborative environment with peers. Join us for this unique format to dive into the world of GenAI and share the triumphs and trials you’ve encountered with the technology.


Speakers: Stuart Appley, Bay Tech Advisors; Joseph Martino, Primaris REIT; Sunder Pappu, Inland Real Estate Group


5:00 pm - 6:00 pm

Investment Management
Location: Room 411

Open Forum Discussion | Tech Disruption in Action: Navigating the Digital Transformation in Investment Management

The rapid advancement of technology is profoundly influencing every facet of organizational operations. These transformations, driven by technological innovation and automation, have significant tactical and strategic implications. While grasping the overarching concepts of technology is crucial, the true value often lies in collaborating and brainstorming with peers with the same asset class. This forum will offer highly interactive breakout discussions tailored for professionals in the investment management sector for in-depth explorations of how technology impacts their specific business environments. This targeted approach ensures a focused and relevant discourse, enabling attendees to address and resolve challenges unique to their respective fields. Please note that this is an end-user only session not open to solution providers or consultants.


Speakers: Jim Carr, BGO; Sach Diwan, LaSalle Investment Management; Dale Johnston, PGIM Real Estate; Pete Schow, Affinius Capital


5:00 pm - 5:45 pm

NextGen MFD and Resi
Location: Room 413

Suite to Home: Three Different Journeys from CRE to Residential and Their Challenges

Foreseeing the CRE headwinds, especially in the office sector, many traditional CRE organizations have expanded their portfolios to include multifamily assets. Although multifamily has been an attractive asset class, there are several challenges that traditional office REITs face when either pivoting to or absorbing multifamily into their portfolios. Differences in management styles, leasing strategies, property maintenance, ERP integration, data analytics, market technologies as well as organizational skills, and cultural shifts all need to be considered. In this panel, industry leaders will dive into the experiences of their commercial real estate organizations, traditionally focused on office buildings that have recently expanded into the multifamily sector. They will discuss the challenges of adapting operating models and share how they overcame these hurdles and unlocked the full potential of pivoting to having a multifamily presence.


Moderators: Dominic Hollands, RealFoundations
Speakers: Susan Gerock, Elme Communities; Art McCann, Bell Partners; Jeremy Poteet, JBG SMITH


5:00 pm - 6:00 pm

Open Forum Discussions by Sector
Location: Room 411

Tech Disruption in Action: Navigating the Digital Transformation in Investment Management

The rapid advancement of technology is profoundly influencing every facet of organizational operations. These transformations, driven by technological innovation and automation, have significant tactical and strategic implications. While grasping the overarching concepts of technology is crucial, the true value often lies in collaborating and brainstorming with peers with the same asset class. This forum will offer highly interactive breakout discussions tailored for professionals in the investment management sector for in-depth explorations of how technology impacts their specific business environments. This targeted approach ensures a focused and relevant discourse, enabling attendees to address and resolve challenges unique to their respective fields. Please note that this is an end-user only session not open to solution providers or consultants.


Speakers: Jim Carr, BGO; Sach Diwan, LaSalle Investment Management; Dale Johnston, PGIM Real Estate; Pete Schow, Affinius Capital


5:00 pm - 5:45 pm

Sustainable Impact
Location: Room 309

Decarbonizing Existing Buildings: A Holistic, Comprehensive Approach to Sustainability

Our industry is littered with short-sighted, performance-limiting, and financially risky decarbonization tactics. This causes renovation cost premiums, sub-optimized whole-building performance, and disconnected investment plans. An investible existing building Decarbonization Plan is achievable with the proper tools: 1) physics-based whole-building dynamic modeling and simulation to discover a building's decarbonization potential; 2) smart building infrastructure to ensure building owners/developers have access and control over all forms of building performance time-series data; and 3) an independent data layer and/or digital twin that merges simulated & metered data to visualize the Decarbonization Plan, including phased deployment. Using real world Decarbonization Plans, this session will demonstrate the value of eliminated carbon emissions using hourly carbon accounting and total value ($) of energy saved & fines avoided.


Speakers: Craig Stevenson, AUROS Group


6:00 pm - 7:30 pm

General Events
Location: Main Stage

Networking and Digie Awards Presentation

Join us at Realcomm Live as we announce the winners of the 2024 Digie Awards. These prestigious awards honor those companies, real estate projects, technologies and people who have gone above and beyond to positively impact our industry through the use of technology, automation and innovation.


Friday | June 21

7:30 am - 9:00 am

General Events
Location: Ballroom A

Breaking Barriers: Allyship and Mentorship as Catalysts for Change

Start your day with the Breaking Barriers, a session dedicated to fostering a community where allyship and mentorship are recognized as pivotal forces propelling the real estate industry into a new era of inclusivity and collaboration. It will explore how allyship and mentorship are necessary to dismantle the obstacles that hinder progress and to pave the way for a more diverse and dynamic future. The session is an invitation to engage in thoughtful dialogue on how we all can contribute to a culture that not only welcomes but champions the voices and visions of all its members to drive our industry forward with purpose and passion.


Moderators: Ilene Goldfine, Hines


7:30 am - 9:00 am

Real Talk
Location: Ballroom A

Breaking Barriers: Allyship and Mentorship as Catalysts for Change

Start your day with the “Breaking Barriers,” a session dedicated to fostering a community where allyship and mentorship are recognized as pivotal forces propelling the real estate industry into a new era of inclusivity and collaboration. It will explore how allyship and mentorship are necessary to dismantle the obstacles that hinder progress and to pave the way for a more diverse and dynamic future. The session is an invitation to engage in thoughtful dialogue on how we all can contribute to a culture that not only welcomes but champions the voices and visions of all its members to drive our industry forward with purpose and passion.


8:30 am - 10:00 am

General Events
Location: 2nd Floor Foyer

Best Practice Showcases

IBcon Smart Building Best Practice Showcase
The Smart Building Best Practice Showcase returns to Realcomm | IBcon. For this super-session, we've assembled some of the world’s most innovative commercial and corporate sites, with a full spectrum of transformational technologies. These projects show state-of-the-art integrations, infrastructure and security, BIoT, sustainable energy platforms, 5G-ready connectivity, PoE, and so much more.

In this showcase setting, attendees will have the opportunity to meet face-to-face with representatives for each project who will share their strategies and address topics such as energy conservation, operational efficiency, enhanced occupant experience, sustainability achievement and financial optimization.

NEW! AI | Process Automation Showcase
An unparalleled highlight at this year’s conference will be the AI / Process Automation Case Studies Showcase, focusing on the innovative integration of artificial intelligence and process automation within the commercial real estate sector. This interactive segment is designed to illuminate the forefront of AI and RPA applications, presenting a curated collection of cutting-edge projects that redefine what's possible in the industry.

Attendees will have the unique opportunity to explore the narratives behind these pioneering initiatives, gaining insights directly from the visionaries and technical experts who are reshaping the landscape of commercial real estate through AI and automation. Each case study has been meticulously selected to showcase not only the transformative potential of AI and automation technologies but also the practicalities of their implementation – from the initial conception to the final execution and beyond.


11:30 am - 12:45 pm

Data, Analytics, AI
Location: Ballroom A

Innovate & Elevate: CRE Visionaries Explore and Engage in AI Transformation - An Interactive AMA Session

Artificial Intelligence is relentlessly reshaping traditional tasks, harnessing sophisticated technologies such as neural networks and deep learning to push the boundaries of what's possible. The advancement of GPT models not only highlights AI's expanding role but also underscores its profound impact on enhancing efficiency, decision-making, and innovation. These developments are paving the way for groundbreaking applications that promise to transform commercial real estate. This session will begin with a discussion on AI’s industry impact by leading CRE solution providers. Following the panel discussion, the session will transition into an interactive Ask-Me-Anything (AMA) format, offering attendees the rare chance to engage directly with the AI architects on stage. Join us for this unique assembly of pioneers to gain profound insights into the strategic utilization and ethical considerations of AI in shaping the future of CRE.


Moderators: Andrew Waller, Remit Consulting
Speakers: Vijay Anand, MRI Software; Don Bleaney, PremiseHQ; Zander Geronimos, PRODA Ltd; Rich Hughes, RealPage; Brian Sutherland, Yardi; Brad Taylor, Last Rev


11:30 am - 12:15 pm

Executive Leadership – Moving the Needle
Location: Room 307

Competing on Tech Talent: A CRE Talent Development Roadmap

With the landscape of CRE rapidly changing, the war for tech talent has begun. Amid a shortage of candidates with the necessary tech expertise and real estate acumen, recruiting talent has become a fierce competition to secure skilled professionals who can drive digital transformation and innovation. This session is a deep dive into creating a robust talent development roadmap. Learn how to identify the critical tech and data roles that will define the next decade, as well as the training programs required to fill these roles internally. We'll discuss partnerships with educational institutions, creating apprenticeships, and cultivating a pipeline of tech-savvy professionals ready to lead your CRE organization into the future.


Moderators: Lewis Martin, LMC
Speakers: Scott Cardenas, Bridge Investment Group; Lawrence Melton, The Building People; Andrew Segal, Boxer Property


11:30 am - 12:15 pm

Investment Management
Location: Room 411

Examining Commercial Real Estate Indicators Impacting Valuations, Risk, and Changing Market Conditions

Investment-related predictions for 2024 are all over the map! Higher interest rates, unemployment percentages, fluctuating valuations, and tenant lease renegotiations have speculators unsure if we’re entering a “doom loop” or preparing for a market ripe with opportunity! According to a recent Deloitte survey, an increasing number of CFO’s expect conditions to worsen for the cost of capital, capital availability, vacancy levels, and leasing activity. Join our panelists as they assess the state of commercial real estate valuations, the options available for owners trying to refinance their loans, and the multiple strategies evolving to remain more optimistic and less reactionary.


Moderators: Chuck Niswonger, NiceNets Consulting
Speakers: Rob Cain, Dealpath; Jaime del Alamo, JLL; Charles Fisher, JLL


11:30 am - 12:15 pm

Process Automation
Location: Room 309

Automating Tenant Retention: Industry Leaders Weigh-In

In a post-pandemic market, commercial landlords adapt to a competitive environment by shifting from a lease-centric approach to a client-centric one. Amid high-interest rates, effective cash flow management has become crucial. A strategy to attract and retain quality tenants involves implementing technology that offers self-service options, enhancing tenant engagement, and streamlining services such as payments and financial reconciliation. This session will explore how SITE Centers, Thompson Thrift, Phillips Edison and MRI Software have leveraged automation to bolster tenant relations and streamline financial operations. Participants will gain insights into the role of technology in tenant satisfaction, the automation of financial reconciliation in complex entities, and how self-service options can positively impact cash flow.


Moderators: Paul Ricci, CohnReznick
Speakers: Gary Bailey, Phillips Edison & Company; Dale McIntyre, MRI Software; Don Oldham, Thompson Thrift; Kim Scharf, SITE Centers Corp.


11:30 am - 1:15 pm

PropTech
Location: Room 303

PropTech Launchpad Showcase

In today's rapidly evolving landscape, a multitude of new enterprises are stepping into the real estate sector, offering a diverse array of technologies. These range from well-established entities with years of experience to nascent startups on the cusp of innovation. Since 1999, Realcomm has stood as a pivotal arena where emerging companies can showcase their novel concepts and solutions to the industry. This year, we have meticulously selected some of the most forward-thinking and potentially game-changing newcomers. This session convenes an assembly of these startups, each poised to present their company and product. Following their presentations, a dynamic Q&A session will unfold, allowing you to assess the value and potential impact of these innovations. It's your chance to weigh their merits firsthand and determine the worthiness of your investment or interest.


11:30 am - 12:15 pm

REthink Work
Location: Room 301

The Evolution of Work: Breaking Down the Silos and Bringing it all Together

No successful workplace program meets the needs of the organization and workforce without addressing the 4 pillars of Enterprise Alignment - people, place, process, and tools. As we continue with the evolution of work and transform towards a better future, we need to take a holistic and inclusive approach, not a siloed and exclusive one. We need to address environmental and human sustainability and wellbeing, technology, and infuse environments with a strong sense of purpose and welcoming elements to create compelling magnets where people and businesses thrive. Join us as we discuss how to bring it all together.


Moderators: Kay Sargent, HOK
Speakers: David Biondolillo, TD Bank; Josh Bradshaw, Visa; Patrick Ramirez, USAA; Adriana Rojas, HOK


11:30 am - 12:15 pm

Sustainable Impact
Location: Room 413

Beyond the Green Lease: How to Decarbonize Commercial Real Estate

Commercial real estate is stuck between a green lease and a hard place. Negotiating a green lease adds time, cost, and complexity when both sides want certainty. In this enlightening session, we will explore an alternative approach to overcoming the split incentives that preclude real estate decarbonization: Instead of negotiating environmental terms upfront, the owner and tenant negotiate a forward purchase agreement for the environmental attributes of an onsite decarbonization project. The tenant agrees to purchase the Environmental Attribute Certificates (EAC) from a project as part of an upfront investment. The owner repays the upfront investment alongside the transfer of the Environmental Attribute Certificates to the tenant. By the end of the lease term, the investment has been fully recouped, the tenant has made progress towards net zero goals, and the owner has added NOI enhancement for the property. Join us to learn more about this innovative approach and the benefits it presents for owners and tenants.


Moderators: McGee Young, WattCarbon
Speakers: Matthew Lynch, WattCarbon; Chris Segerblom, JLL


11:30 am - 12:15 pm

Sustainable Impact
Location: Room 308

Next-Generation EV Charging: Case Study on A Managed Risk Approach

With over 3 million electric vehicles (EVs) on the road today, commercial and multifamily landlords and corporate organizations face significant pressure to provide EV charging solutions that are reliable and economically viable for the provider. Provisioning and maintaining publicly available EV charging stations often involve several challenges - infrastructure investment, high peak-demand energy costs, grid instability, cybersecurity, maintenance and downtime, and grid instability, to name a few. One innovative solution has been to apply advanced battery systems to manage the load during fast-charging. In this session, we’ll learn how a major Canadian real estate company with over $14B in assets has adopted an innovative EV charging solution combining next-generation energy management with a managed risk business model approach.


Speakers: John Chung, Morguard; Monsoon Fu, eCamion


12:30 pm - 1:15 pm

Data, Analytics, AI
Location: Room 307

AI Unleashed: Crafting the Future in Real Estate – A Prompt Engineering Masterclass

Prompt engineering is the skillful art of designing and refining inputs or questions to effectively direct Gen AI's responses and actions. This process is crucial in maximizing the LLM’s potential, ensuring it produces the most relevant, accurate, and useful outputs for a given task or problem. Our CRE GenAI Prompt Workshop emphasizes industry-specific applications of Generative AI, offering insightful training on the fundamentals of crafting effective AI prompts tailored to real estate challenges. Participants will engage in collaborative exercises, brainstorming sessions, and live demonstrations to understand how AI can use everyday business practices and building operations. Expert-led, this workshop presents a unique opportunity to explore practical applications of AI in commercial real estate.


Moderators: Greg Ausley, Workman Success Systems
Speakers: Fred Heller, Hitachi Solutions America; Hazel Mann, Zetta Advisory; Goutham Vulpala, Phillips Edison and Company


12:30 pm - 1:15 pm

Investment Management
Location: Room 411

Tech, Data, AI, and Role-based Reporting in Response to Growing Investors’ Expectations

The General Partner (GP) owns the commercial real estate (CRE) investment management process that involves raising capital and managing investments funded by the Limited Partner(s) (LP’s). Establishing the necessary protections, data strategies, investor access and collective knowledge for success is fundamental! Yet, many GP’s still use spreadsheets, email, and other unstructured data sources to identify deals, perform underwriting, line up debt and equity, perform property and asset management, leasing, and eventual disposition. Join our panelists as they explain how they assess and mitigate risk, use integrated data from multiple sources more effectively, automate operations and workflows, maintain accurate data, leverage AI, exceed reporting requirements, and minimize errors.


Moderators: Paul Ricci, CohnReznick
Speakers: Vicki Dodig, Yardi; Andrew Segal, Boxer Property; Frank Spadafora, Intapp


12:30 pm - 1:15 pm

NextGen MFD and Resi
Location: Room 413

Data, Analytics, and GenAI: Reshaping Multifamily Real Estate Management and Operations

Insights from data, analytical tools, and generative AI are revolutionizing the management and operations of multifamily real estate. In this pivotal conference session, we will explore the application of data analytics and generative AI to revolutionize multifamily real estate operations. Participants will gain insights into specific use cases, such as the automation of the handbook and policy summarization for property managers, AI-enabled support for residents during leasing and occupancy, and the enhancement of staff productivity through task streamlining. Discover how AI is reshaping resident acquisition through advanced lead-scoring algorithms and transforming maintenance with efficient work order routing systems. Additionally, we will delve into leveraging sentiment analysis for proactive measures that boost resident satisfaction. These practical applications exemplify AI’s role in elevating organizational efficiency and tenant relations in the multifamily real estate sector. Join us to learn how these innovative tools can be integrated into your business model for a competitive advantage.


Moderators: Sonny Thind, QuadReal
Speakers: David Franklin, Yardi; Ted Maulucci, SmartONE Solutions; Sunder Pappu, Inland Real Estate Group


12:30 pm - 1:15 pm

Real Talk
Location: Room 305

Passing the Torch: Guiding and Inspiring Our Next Generation of Leaders

Mentorship is more than one-to-one coaching; it’s vital to lay the groundwork for tomorrow’s visionaries and leaders. This dynamic session will highlight the transformative power of strategic succession planning through allyship and mentorship, ensuring that the real estate industry is not just surviving, but thriving through generational transitions. Participants will gain insights into creating impactful bonds and friendships that bridge the gap between the wisdom of experience and the innovation of youth, crafting a legacy that resonates through time and change. Join us to fuel the journey of the next real estate luminaries, ensuring the flame of progress burns brighter with each passing torch.


Moderators: Francisca Peral Robles, Stacks+Joules; Veronica Unnikrishnan, 5Q
Speakers: Susan Gerock, Elme Communities; Dale Johnston, PGIM Real Estate; Sabine Lam, Google; Lewis Martin, LMC


12:30 pm - 1:30 pm

REthink Work
Location: Room 301

Revolutionizing Spaces: What’s Really Driving Meaningful Occupant Experience in the Digital Age?

With national office vacancy rates close to a historic peak, many building owners and managers are focusing on the needs and preferences of tenants and their employees to create a key differentiator in competitive real estate markets. There are multiple strategies and technologies that focus on enhancing occupant satisfaction, ranging from occupant engagement apps to lobby technologies, to exquisite digital displays. In addition, BMS, IoT, and physical security integration can enable personalized environmental control and provide data-driven insights for optimized resource use and improved safety. In this engaging session, we’ll explore the range of options by breaking into small groups to discuss which are truly driving tenant engagement KPIs.


Moderators: Sarah Bemporad, Realcomm
Speakers: Arjun Kaicker, Zaha Hadid Architects; James Wu, InnerSpace


1:30 pm - 2:30 pm

Open Forum Discussions by Sector
Location: Ballroom A

Tech Disruption in Action: Navigating the Digital Transformation in Multifamily / Resi

The rapid advancement of technology is profoundly influencing every facet of organizational operations. These transformations, driven by technological innovation and automation, have significant tactical and strategic implications. While grasping the overarching concepts of technology is crucial, the true value often lies in collaborating and brainstorming with peers with the same asset class. This forum will offer highly interactive breakout discussions tailored for professionals in the multifamily sector to explore how technology impacts their specific business environments. This targeted approach ensures a focused and relevant discourse, enabling attendees to address and resolve challenges unique to their respective fields.


Speakers: Scott Cardenas, Bridge Investment Group; Susan Gerock, Elme Communities; Art McCann, Bell Partners


Sponsors

Our thanks to the following solution providers for participating in this year's event.

PLATINUM ELITE SPONSORS

Yardi logo

PLATINUM SPONSORS

MRI Software logo

GOLD SPONSORS

Altus Group logo

SILVER SPONSORS

5Q logo Bottomline logo Building Engines, a JLL company logo Cherre logo CohnReznick LLP logo Dealpath logo EY logo Intapp logo PRODA Ltd logo RealFoundations logo RealPage logo REALTY|share logo TermSheet logo

BRONZE SPONSOR

Alter Domus logo BuildingHub logo Clicinsight logo CoStar Real Estate Manager logo Deloitte logo Domain 6 logo Five Rivers IT logo HqO logo Jones logo LionPoint Group logo Point Advisers logo PredictAP logo REdirect logo

SUPPORTING SPONSORS

Archidata logo DealSumm logo

Industry and Media Partners

ASHB logo automatedbuildings.com logo BIG Building Intelligence Group logo BOMA International logo CGNA logo IFMA logo OSCRE logo PoE Consortium logo Project Haystack logo RECC logo Stacks+Joules logo