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Program Schedule
Pre-Con - Wednesday | June 19
8:00 am - 8:05 am
PRECON: CRE Cybersecurity Forum
Welcome and Introductions
Speakers: Greg Fitzpatrick, Cochrane Supply; Jim Whalen, BXP; Jim Young, Realcomm
8:05 am - 8:30 am
PRECON: CRE Cybersecurity Forum
Critical Infrastructure and Buildings: Understanding the Current and Future Threat Landscape
Speakers: Bill Crumm, BlueVoyant
8:30 am - 8:50 am
PRECON: CRE Cybersecurity Forum
AI and its Impact on Security
Speakers: Denis Cekic, Empire State Realty Trust; Russ Farr, 5Q; Chris Panto, MetroNational
8:50 am - 9:00 am
PRECON: CRE Cybersecurity Forum
Case Study 1: OT Tabletops
Speakers: Andres Rodriguez, QuadReal
9:05 am - 9:30 am
PRECON: CRE Cybersecurity Forum
3rd and 4th Party Risk Management
Moderators: Don Goldstein, 5Q
Speakers: Ken Kurz, COPT Defense Properties; Helane Stein, Brixmor
10:05 am - 10:30 am
PRECON: CRE Cybersecurity Forum
OPR - OT Standards and Next Steps in the Journey
Speakers: Greg Fitzpatrick, Cochrane Supply; Fred Gordy, Michael Baker International; Thano Lambrinos, QuadReal; Michael MacMahon, Newcomb & Boyd
10:30 am - 10:40 am
PRECON: CRE Cybersecurity Forum
Case Study 2: Continuous Pen Testing
Speakers: Lucius Mims, Brookfield Properties
10:40 am - 10:55 am
PRECON: CRE Cybersecurity Forum
Navigating CISA
Speakers: Gary Hopewell, Cybersecurity and Infrastructure Security Agency (CISA)
10:55 am - 11:15 am
PRECON: CRE Cybersecurity Forum
Elevating the Cyber Discussion to the C-Suite
Moderators: Susan Gerock, Elme Communities
Speakers: Jennifer Auyeung, First Capital REIT; Cecilia Li, Urban Edge Properties
11:30 am - 11:45 am
PRECON: CIO Roundtable
Welcome and Introductions
Speakers: Howard Berger, Realcomm
11:45 am - 12:15 pm
PRECON: CIO Roundtable
Maximizing Business Value with Technology
Speakers: Sunder Pappu, Inland Real Estate Group; Soheil Pourhashemi, Brookfield Properties; Helane Stein, Brixmor
12:35 pm - 1:15 pm
PRECON: CIO Roundtable
Breakout | Driving Innovation in Challenging Times
Moderators: Howard Berger, Realcomm
2:05 pm - 2:35 pm
PRECON: CIO Roundtable
How AI is Changing the Cyber Landscape
Speakers: Talia Fine, Tanger; Ken Kurz, COPT Defense Properties; Chris Panto, MetroNational; Ilan Zachar, Carr
2:45 pm - 3:15 pm
PRECON: CIO Roundtable
Breakout | Storytelling: The Art of Articulating the Business Case to All Stakeholders
6:30 pm - 8:00 pm
General Events
Welcome Reception
Join us for an evening of fun, food, drinks and an excellect opportunity to meet up with old friends or make new ones before the conference gets started on Thursday.
Thursday | June 20
11:15 am - 12:00 pm
Data, Analytics, AI
Architecting Enterprise Excellence: Mastering Real Estate's Data Landscape
A well-constructed, holistic data architecture is the cornerstone for organizations seeking to leverage data effectively for strategic insights and innovation. It ensures data quality, accessibility, security, and scalability, while accommodating future growth and technological advancements. Join us for this important session as the panel examines the path to effective data collection, storage, processing, and management, fueling advanced analytics and AI applications to supercharge enterprise decision-making and operations. Seamless data integration, robust governance, and compliance measures that safeguard data integrity and regulatory adherence will be addressed. This enlightening session uncovers the pivotal role of data and charts a course toward data-driven excellence in commercial real estate organizations.
Moderators: Margaret Guelzow, Cherre
Speakers: Zander Geronimos, PRODA Ltd; Soheil Pourhashemi, Brookfield Properties; Justin Segal, Boxer Property
11:15 am - 12:00 pm
Executive Leadership – Moving the Needle
Visionary Leadership: Executive Insights on Driving Transformation in Our Organizations and the Industry at Large
In an era where unpredictability is the new normal, the commercial real estate sector is witnessing an unprecedented transformation driven by rapid technological advancements and shifting economic currents. In this era, technology is not just a tool for adaptation but a driver of transformative growth amidst economic uncertainties. Industry leaders from Yardi, MRI, Altus, and VTS will explore the impact of global economic trends on real estate investments and discuss the pivotal role of digital innovation in navigating economic, behavioral, demographic and cultural shifts. This thought-provoking session will provide insights into how technology and economic trends are synergistically shaping the future of commercial real estate.
Moderators: Tama Huang, Cherre
Speakers: Aviva Fink, Altus Group; Patrick Ghilani, MRI Software; Nick Romito, VTS; Robert Teel, Yardi Systems
11:15 am - 12:15 pm
Open Forum Discussions by Sector
Tech Disruption in Action: Navigating the Digital Transformation in Office
The rapid advancement of technology is profoundly influencing every facet of organizational operations. These transformations, driven by technological innovation and automation, have significant tactical and strategic implications. While grasping the overarching concepts of technology is crucial, the true value often lies in collaborating and brainstorming with peers with the same asset class. This forum will offer highly interactive breakout discussions tailored for professionals in the office sector for in-depth explorations of how technology impacts their specific business environments. This targeted approach ensures a focused and relevant discourse, enabling attendees to address and resolve challenges unique to their respective fields.
Speakers: Robert Entin, Vornado Realty Trust; Colin Joynt, BXP; Ilan Zachar, Carr
11:15 am - 12:00 pm
REthink Work
The Future of Work Unveiled: Hybrid Trends and Immersive Realities
The future of work is shaping up to be dynamic and multifaceted, driven by several key trends such as hybrid models, technological integration, and adaptive workspaces. It’s an evolving landscape in which balancing technological advancement with human-centric approaches is essential. Immersive technologies such as AR, VR, and AI are starting to play a role in creating flexible, digitally-enhanced work environments that foster collaboration and engagement and adapt to a dynamic workforce. In this future-focused session, we’ll explore how the rise of hybrid workplaces and the evolution of immersive workplace design are reshaping the commercial real estate landscape, demanding a rethinking of traditional space utilization, technology integration, and tenant experience.
Moderators: Kay Sargent, HOK
Speakers: Mayank Agrawal, ZenSpace; Kerry Perez Heffernan, Microsoft; Michael Przytula, Accenture; Steve Woods, Gensler
11:15 am - 12:15 pm
Sustainable Impact
Tech-Driven Sustainability: An Open Forum Discussion
Net Zero and decarbonization strategies in the built environment are increasingly important for satisfying investor and tenant demands, meeting regulatory compliance, managing risk, and operating buildings efficiently. Technology and data play a pivotal role in implementing these strategies effectively. Featuring small group breakouts, this session is designed to foster collaborative discussions and idea-sharing, focusing on the innovative use of technology and data analytics to enhance sustainability programs. Each breakout will center around one of these themes: innovative technologies driving energy efficiency; building performance modeling; data collection and carbon accounting platforms; compliance and reporting; predictive analytics and the role of AI in ESG; and green building certifications. Join us for dynamic discussions and idea-sharing to better understand how technology and data can drive sustainability initiatives within your organization.
Moderators: Jenny Brusgul, CohnReznick
Speakers: Lauren Moss, Vornado Realty Trust; Ben Myers, BXP; Nada Sutic, Epic Investment Services
1:15 pm - 2:00 pm
Data, Analytics, AI
From Data to Action: Case Studies on AI Innovations in Operational Technology (OT)
Despite the widespread discussion on GenAI and traditional AI/ML applications in areas like document management, generative design, and workplace enhancement, AI's potential in Operational Technology (OT) remains largely untapped. Leveraging telemetry systems that collect diverse data types, AI models learn from various data sources significantly improving decision-making processes. With 20M data points every 15 mins at their fingertips, Google has developed some interesting proofs of concept around (1) anomaly detection specific to refrigerant leakage, and (2) optimal adaptive controls leveraging reinforcement learning. This session covers each use case comprehensively, exploring their vision, strategy, and potential impacts.
Speakers: Kira Dickson, Google; Sabine Lam, Google
1:15 pm - 2:00 pm
Executive Leadership – Moving the Needle
From Vision to Action: Mastering Internal Alignment and Implementation of AI in Your Organization
Defining and deploying AI in complex organizations is a huge and complex challenge. In this insightful fireside chat, we feature three industry leaders as they dive into the many facets of aligning an organization around artificial intelligence strategy and implementation. This engaging discussion will cover pivotal topics such as strategizing AI integration, navigating internal politics, and seeking external assistance when necessary. Our esteemed panelists will share their expert perspectives, practical experiences, and valuable strategies to overcome common challenges in AI adoption. Attendees will gain a deeper understanding of the multifaceted approach required to harmonize AI initiatives with organizational goals, fostering a culture of innovation and collaboration.
Speakers: Ajoy Bhattacharya, Microsoft; Sandeep Davé, CBRE; L.D. Salmanson, Cherre
1:15 pm - 2:15 pm
Investment Management
Open Forum Discussion | Tech Disruption in Action: Navigating the Digital Transformation in Investment Management
The rapid advancement of technology is profoundly influencing every facet of organizational operations. These transformations, driven by technological innovation and automation, have significant tactical and strategic implications. While grasping the overarching concepts of technology is crucial, the true value often lies in collaborating and brainstorming with peers with the same asset class. This forum will offer highly interactive breakout discussions tailored for professionals in the investment management sector for in-depth explorations of how technology impacts their specific business environments. This targeted approach ensures a focused and relevant discourse, enabling attendees to address and resolve challenges unique to their respective fields. Please note that this is an end-user only session not open to solution providers or consultants.
Speakers: Jim Carr, BentallGreenOak; Sach Diwan, LaSalle Investment Management; Dale Johnston, PGIM Real Estate; Pete Schow, Affinius Capital
1:15 pm - 2:15 pm
Open Forum Discussions by Sector
Tech Disruption in Action: Navigating the Digital Transformation in Investment Management
The rapid advancement of technology is profoundly influencing every facet of organizational operations. These transformations, driven by technological innovation and automation, have significant tactical and strategic implications. While grasping the overarching concepts of technology is crucial, the true value often lies in collaborating and brainstorming with peers with the same asset class. This forum will offer highly interactive breakout discussions tailored for professionals in the investment management sector for in-depth explorations of how technology impacts their specific business environments. This targeted approach ensures a focused and relevant discourse, enabling attendees to address and resolve challenges unique to their respective fields. Please note that this is an end-user only session not open to solution providers or consultants.
Speakers: Jim Carr, BentallGreenOak; Sach Diwan, LaSalle Investment Management; Dale Johnston, PGIM Real Estate; Pete Schow, Affinius Capital
1:15 pm - 2:00 pm
Real Talk
Moving Fast and Driving ACTUAL Change: Stop Piloting, Start Scaling
Considering the state of the market and economy, real estate technologists need to be nimbler than ever. Our technology aspirations can no longer be theoretical – we need to identify opportunities, show tangible benefit to our organizations, and implement at scale to realize value as quickly as possible. Clients are expecting it, investors are expecting it, and employees are expecting it – the “nice to have” days are over. Come to this energized session to learn how to enact change NOW in our historically slow-moving industry. Explore the concept that there isn’t a single “right way” of making things happen and understand that anyone can be a force of change with the correct approach.
Moderators: Ilene Goldfine, Hines
Speakers: Timothy Cook, Goldman Sachs; Edi Demaj, KODE Labs; Etrit Demaj, KODE Labs; Thano Lambrinos, QuadReal
2:15 pm - 3:00 pm
Cyber / Privacy
CISA 101: No-Cost Cybersecurity Services for Critical Infrastructure
The Cybersecurity and Infrastructure Security Agency (CISA) leads the national effort to defend critical infrastructure while working with partners across all levels of government as well as the private sector to secure against today’s threats and tomorrow's evolving risks. CISA provides capacity building, technical assistance, tools, exercises, training programs, and awareness efforts that improve understanding of common risks and possible mitigation strategies for the critical infrastructure community, which includes all commercial and corporate real estate sectors. This presentation will discuss CISA, its role in protecting our Nation’s critical infrastructure, and the many no-cost cybersecurity services and information sharing resources available to the sector, to promote a safe, secure, and resilient cyber infrastructure.
Speakers: Gary Hopewell, Cybersecurity and Infrastructure Security Agency (CISA)
2:15 pm - 3:00 pm
Cyber / Privacy
Anatomy of a Cyber Secure IoT Sensor : “The Little Sensor That Could”
Modern commercial buildings are teeming with a myriad of sensors, from motion detectors and light sensors to microphones and accelerometers. While these tiny components feed bigger systems and enable advanced building automation, energy efficiency, and seamless user experiences, they also harbor a sinister threat. Cybercriminals can exploit vulnerabilities in these tiny, unprotected, ubiquitous sensors to eavesdrop on touch interactions, spoof sensor data for nefarious purposes, or even hijack entire building systems. The consequences range from privacy breaches and data theft to crippling distributed denial of service (DDoS) attacks and could lead to permanent damage to critical infrastructure. As the Internet of Things (IoT) continues to proliferate, the once-innocuous sensors scattered throughout our built environment have become potential entry points for malicious actors, underscoring the urgent need for building owners to build and continue to enhance security measures in their assets to safeguard these pervasive yet often overlooked components. In this session, we’ll examine the vulnerabilities associated with these devices and how to mitigate the cyber risks.
Speakers: Ilan Zachar, Carr
2:15 pm - 3:00 pm
Data, Analytics, AI
Data Governance: A Comprehensive Journey from Strategy to Execution
Data governance demands a multifaceted approach integrating organizational insight, strategic foresight, and analytical prowess. It involves formulating a comprehensive plan that dictates the systematic collection, processing, and storage of data, ensuring uniformity in data quality and fostering trust. In the context of rapidly changing regulatory landscapes, investor expectations, and privacy norms, a robust data governance framework becomes pivotal for any enterprise's operational success. This crucial session will explore the various stages required to establish, update, and enact a data governance framework. The panel will cover everything from formulating a mission statement to developing policies, procedures, and rigorously monitoring outcomes, all while consistently underscoring the importance of efficient and secure data management practices, especially in the context of advancing AI technologies
Moderators: Kevin Shtofman, Cherre
Speakers: Bhavana Devulapally, Ventas; Gerry Hamilton, Stanford University; Pete Schow, Affinius Capital; Andrew Weakland, W. P. Carey
2:15 pm - 3:00 pm
PropTech
AI Trends in CRE: The VC Perspective
Venture capitalists (VCs) occupy a privileged vantage point for identifying groundbreaking AI applications, afforded by their early engagement with pioneering startups seeking investment to realize their technological innovations. This session will offer a deep dive into some of the most groundbreaking AI applications transforming commercial real estate today. Our panel of industry-leading VCs will examine major global industry trends and will walk you through their portfolio's top picks, detailing how these startups leverage AI for predictive analytics in property valuation, automated lease abstraction, and intelligent energy management, to name a few. Learn about the due diligence process, the potential ROI these solutions offer, and the criteria that make them stand out in a competitive market.
Moderators: Ivo van Breukelen, The Proptech Connection
Speakers: Travis Connors, Building Ventures; Sam Delisi, Moderne Ventures; Lionel Foster, Camber Creek; Laurent Grill, JLL Spark; Zak Schwarzman, MetaProp
2:15 pm - 3:00 pm
Real Talk
Leadership Unleashed: Cultivating Inclusion and Diversity of Thought
Turn the traditional leadership paradigm on its head and redefine what it means to be a leader in the real estate industry. This session confronts outdated norms and exclusivity that hold the industry back, and instead, champions a new era of leadership marked by empathy, inclusivity, and diversity of thought. Discover actionable strategies on how to dismantle barriers, foster a culture of belonging, and maximize the opportunities that come from diverse perspectives. Get ready for a raw, unfiltered exploration of what it takes to be a leader who inspires loyalty and drives performance, without being an a-hole. Be part of this revolutionary dialog that’s reshaping commercial real estate leadership.
Moderators: Cecilia Li, Urban Edge Properties
Speakers: Sunder Pappu, Inland Real Estate Group; Alireza Pourhashemi, BentallGreenOak; Helane Stein, Brixmor; Sonny Thind, QuadReal
3:45 pm - 4:45 pm
Open Forum Discussions by Sector
Tech Disruption in Action: Navigating the Digital Transformation in Retail
The rapid advancement of technology is profoundly influencing every facet of organizational operations. These transformations, driven by technological innovation and automation, have significant tactical and strategic implications. While grasping the overarching concepts of technology is crucial, the true value often lies in collaborating and brainstorming with peers with the same asset class. This forum will offer highly interactive breakout discussions tailored for professionals in the retail sector for in-depth explorations of how technology impacts their specific business environments. This targeted approach ensures a focused and relevant discourse, enabling attendees to address and resolve challenges unique to their respective fields.
Moderators: Jesse Michael, JLL
Speakers: Ivan Frank, Taubman; Kurt Ivey, Macerich
4:00 pm - 4:45 pm
Cyber / Privacy
Deepfake Defense: Fortifying Your Organization Against Digital Deception
As the digital age advances, the advent of deepfake technology stands out as both an innovation and a significant peril. In a notable incident, a savvy adversary exploited deepfake technology to defraud a financier in Hong Kong of a staggering $25 million. The ability to generate convincingly realistic image, audio, and video hoaxes that replace, alter, or mimic a person’s likeness has raised the potential for deepfakes to disrupt individuals, corporate entities, and broader society. Business executives, technology specialists, and regulatory officers are tasked with crafting advanced countermeasures to these emerging threats. How, then, can your enterprise shield itself from the dangers of deepfakes? This educational session will review the evolving terrain of deepfake technology and provide a framework of strategies organizations can adopt to effectively enhance their defenses.
Speakers: Paul Neff, U.S. Department of the Treasury
4:00 pm - 4:45 pm
Data, Analytics, AI
Trust By Design: Managing the Risk of GenAI Deployments
Of all the technological advances we’ve seen in the last half-century, GenAI is possibly the most hyped yet the most promising. This can be a dangerous combination if not well understood by organizations looking to integrate GenAI into their operations. This session is a deep dive into the complexities of managing risks associated with deploying generative AI in the data-sensitive environment of commercial real estate. Experts will share insights on mapping out potential risks, creating contingency plans, and adopting best practices in data handling and AI application. Attendees will develop a nuanced understanding of the AI landscape, learning how to navigate its challenges while unlocking its vast potential for innovation and efficiency in the commercial real estate industry.
Moderators: Paul Niser, Walton Street Capital
Speakers: Vijay Anand, MRI Software
4:00 pm - 4:45 pm
Investment Management
Examining Commercial Real Estate Indicators Impacting Valuations, Risk, and Changing Market Conditions
Investment-related predictions for 2024 are all over the map! Higher interest rates, unemployment percentages, fluctuating valuations, and tenant lease renegotiations have speculators unsure if we’re entering a “doom loop” or preparing for a market ripe with opportunity! According to a recent Deloitte survey, an increasing number of CFO’s expect conditions to worsen for the cost of capital, capital availability, vacancy levels, and leasing activity. Join our panelists as they assess the state of commercial real estate valuations, the options available for owners trying to refinance their loans, and the multiple strategies evolving to remain more optimistic and less reactionary.
Moderators: Charles Fisher, JLL
4:00 pm - 4:45 pm
NextGen MFD and Resi
The Centralized Path: Transforming Multifamily Real Estate Operations
Through the strategic centralization of services and resources, multifamily real estate organizations possessing a diverse array of assets can digitally transform into more efficient, cohesive, and technologically advanced entities. In this session, Industry leaders from prominent multifamily owner/operator firms will share their success stories, focusing on organizational alignment, optimizing technology stacks, and cultivating the necessary new skills within their teams. The session aims to provide a roadmap for effectively consolidating services, enhancing operational efficiency, and fostering a cohesive organizational culture. Attendees will explore case studies of successful implementations, gaining valuable insights into the integration of innovative technologies and the development of skill sets essential for navigating the complexities of modern multifamily real estate management.
Moderators: Jeremy Poteet, JBG SMITH
Speakers: Michael Coyne, Avalon Bay Communities; Susan Gerock, Elme Communities; Kevin Vertrees, Mission Rock Residential; Scott Wesson, UDR
4:00 pm - 4:45 pm
Sustainable Impact
Beyond the Green Lease: How to Decarbonize Commercial Real Estate
Commercial real estate is stuck between a green lease and a hard place. Negotiating a green lease adds time, cost, and complexity when both sides want certainty. In this enlightening session, we will explore an alternative approach to overcoming the split incentives that preclude real estate decarbonization: Instead of negotiating environmental terms upfront, the owner and tenant negotiate a forward purchase agreement for the environmental attributes of an onsite decarbonization project. The tenant agrees to purchase the Environmental Attribute Certificates (EAC) from a project as part of an upfront investment. The owner repays the upfront investment alongside the transfer of the Environmental Attribute Certificates to the tenant. By the end of the lease term, the investment has been fully recouped, the tenant has made progress towards net zero goals, and the owner has added NOI enhancement for the property. Join us to learn more about this innovative approach and the benefits it presents for owners and tenants.
Moderators: McGee Young, WattCarbon
5:00 pm - 5:45 pm
Cyber / Privacy
Next-Gen Cyber Disruption: AI’s Role in Securing the IT and OT Realms
With the considerable resources available to threat actors, integrating Artificial Intelligence (AI) into our cyber toolkits is not just a trend but a necessity. This panel will examine how AI is transforming the landscape of cybersecurity for both Information Technology (IT) and Operational Technology (OT). We will discuss how AI-powered tools automate routine security tasks, significantly reducing the risk of human error and enhancing the accuracy and efficiency of cybersecurity measures. By using AI’s power to make inferences, recognize patterns, and perform proactive actions, these “defender shields” are setting new standards in safeguarding digital and physical assets in the commercial and corporate real estate sectors. Join us to explore the future of real estate cybersecurity, where AI-driven innovations create robust, intelligent defense mechanisms against an ever-evolving array of cyber threats.
Moderators: Jeff Ewing, 5Q
Speakers: Denis Cekic, Empire State Realty Trust; Mona Ghadiri, BlueVoyant; Joey Muniz, Microsoft
5:00 pm - 6:00 pm
Data, Analytics, AI
GenAI Adoption and Integration: Navigating the New Frontier in Your Organization
GenAI’s evolution from basic pattern recognition to complex multimodal applications marks a significant leap in AI capabilities. Its current proficiency spans across various applications, profoundly impacting industries and everyday life. Keeping up with the rapid technology changes and finding the right applications for your organization can be daunting. In this dynamic and interactive session, attendees will break into small groups to share their experiences, insights, and innovative ways they are integrating GenAI into their organizations. Challenges such as integration with existing systems, data privacy and security concerns, resource constraints, quality issues, and ROI, will be addressed in a collaborative environment with peers. Join us for this unique format to dive into the world of GenAI and share the triumphs and trials you’ve encountered with the technology.
Speakers: Stuart Appley, CBRE; Joseph Martino, Primaris REIT; Sunder Pappu, Inland Real Estate Group
5:00 pm - 5:45 pm
Investment Management
Consolidated Investment Management Case Study Analysis and Industry Best Practices
One of the most powerful aspects of the Realcomm conference is connecting with like-minded individuals who have blazed the exact path that you are very likely to take! In some cases, they have already stepped on the landmines you want to avoid. In others, they have implemented an innovative solution to save your company time, effort, and money. The good news is that they are willing to share their results and bring you into the circle of our Realcomm community! We have assembled a unique collection of Investment Management client case studies, project implementation details, and highly desirable business outcomes that are uniquely available to our Realcomm Investment Management followers!
Speakers: Jenny Whittemore, Endeavor Real Estate Group
5:00 pm - 5:45 pm
NextGen MFD and Resi
From Suits to Suites: Retooling CRE for the Multifamily Asset Class
Foreseeing the CRE headwinds, especially in the office sector, many traditional CRE organizations have expanded their portfolios to include multifamily assets. Although multifamily has been an attractive asset class, there are several challenges that traditional office REITs face when either pivoting to or absorbing multifamily into their portfolios. Differences in management styles, leasing strategies, property maintenance, ERP integration, data analytics, market technologies as well as organizational skills, and cultural shifts all need to be considered. In this panel, industry leaders will dive into the experiences of their commercial real estate organizations, traditionally focused on office buildings that have recently expanded into the multifamily sector. They will discuss the challenges of adapting operating models and share how they overcame these hurdles and unlocked the full potential of pivoting to having a multifamily presence.
Moderators: Dominic Hollands, RealFoundations
Speakers: Susan Gerock, Elme Communities; Art McCann, Bell Partners; Jeremy Poteet, JBG SMITH
6:00 pm - 7:30 pm
General Events
Networking and Digie Awards Presentation
Join us at Realcomm Live as we announce the winners of the 2024 Digie Awards. These prestigious awards honor those companies, real estate projects, technologies and people who have gone above and beyond to positively impact our industry through the use of technology, automation and innovation.
Friday | June 21
7:30 am - 9:00 am
General Events
Breaking Barriers: Allyship and Mentorship as Catalysts for Change
Start your day with the “Breaking Barriers,” a session dedicated to fostering a community where allyship and mentorship are recognized as pivotal forces propelling the real estate industry into a new era of inclusivity and collaboration. It will explore how allyship and mentorship are necessary to dismantle the obstacles that hinder progress and to pave the way for a more diverse and dynamic future. The session is an invitation to engage in thoughtful dialogue on how we all can contribute to a culture that not only welcomes but champions the voices and visions of all its members to drive our industry forward with purpose and passion.
7:30 am - 9:00 am
Real Talk
Breaking Barriers: Allyship and Mentorship as Catalysts for Change
Start your day with the “Breaking Barriers,” a session dedicated to fostering a community where allyship and mentorship are recognized as pivotal forces propelling the real estate industry into a new era of inclusivity and collaboration. It will explore how allyship and mentorship are necessary to dismantle the obstacles that hinder progress and to pave the way for a more diverse and dynamic future. The session is an invitation to engage in thoughtful dialogue on how we all can contribute to a culture that not only welcomes but champions the voices and visions of all its members to drive our industry forward with purpose and passion.
8:30 am - 10:00 am
General Events
Best Practice Showcases
IBcon Smart Building Best Practice ShowcaseThe Smart Building Best Practice Showcase returns to Realcomm | IBcon.
For this super-session, we've assembled some of the world’s most innovative commercial and corporate sites, with a full spectrum of transformational technologies. These projects show state-of-the-art integrations, infrastructure and security, BIoT, sustainable energy platforms, 5G-ready connectivity, PoE, and so much more.
In this showcase setting, attendees will have the opportunity to meet face-to-face with representatives for each project who will share their strategies and address topics such as energy conservation, operational efficiency, enhanced occupant experience, sustainability achievement and financial optimization.
NEW! AI | Process Automation Showcase
An unparalleled highlight at this year’s conference will be the AI / Process Automation Case Studies Showcase, focusing on the innovative integration of artificial intelligence and process automation within the commercial real estate sector. This interactive segment is designed to illuminate the forefront of AI and RPA applications, presenting a curated collection of cutting-edge projects that redefine what's possible in the industry.
Attendees will have the unique opportunity to explore the narratives behind these pioneering initiatives, gaining insights directly from the visionaries and technical experts who are reshaping the landscape of commercial real estate through AI and automation. Each case study has been meticulously selected to showcase not only the transformative potential of AI and automation technologies but also the practicalities of their implementation – from the initial conception to the final execution and beyond.
11:30 am - 12:45 pm
Data, Analytics, AI
Innovate & Elevate: CRE Visionaries Explore and Engage in AI Transformation - An Interactive AMA Session
Artificial Intelligence is relentlessly reshaping traditional tasks, harnessing sophisticated technologies such as neural networks and deep learning to push the boundaries of what's possible. The advancement of GPT models not only highlights AI's expanding role but also underscores its profound impact on enhancing efficiency, decision-making, and innovation. These developments are paving the way for groundbreaking applications that promise to transform commercial real estate. This session will begin with a discussion on AI’s industry impact by leading CRE solution providers. Following the panel discussion, the session will transition into an interactive Ask-Me-Anything (AMA) format, offering attendees the rare chance to engage directly with the AI architects on stage. Join us for this unique assembly of pioneers to gain profound insights into the strategic utilization and ethical considerations of AI in shaping the future of CRE.
Moderators: Andrew Waller, Remit Consulting
Speakers: Vijay Anand, MRI Software; Don Bleaney, PremiseHQ; Zander Geronimos, PRODA Ltd; Brian Sutherland, Yardi
11:30 am - 12:15 pm
Executive Leadership – Moving the Needle
Competing on Tech Talent: A CRE Talent Development Roadmap
With the landscape of CRE rapidly changing, the war for tech talent has begun. Amid a shortage of candidates with the necessary tech expertise and real estate acumen, recruiting talent has become a fierce competition to secure skilled professionals who can drive digital transformation and innovation. This session is a deep dive into creating a robust talent development roadmap. Learn how to identify the critical tech and data roles that will define the next decade, as well as the training programs required to fill these roles internally. We'll discuss partnerships with educational institutions, creating apprenticeships, and cultivating a pipeline of tech-savvy professionals ready to lead your CRE organization into the future.
Moderators: Lewis Martin, LMC
Speakers: Scott Cardenas, Bridge Investment Group; Andrew Segal, Boxer Property
11:30 am - 12:15 pm
Investment Management
CRE & PropTech Experts Discuss Trends, Client Demands, and Industry Challenges
Get a rare, unfiltered perspective from our panel of industry experts, technical partners, and CRE/IM consultants as they discuss today’s challenging markets, evolving investor and client demands, fluctuating portfolio valuations, the state of PropTech and other factors that are introducing volatility, opportunity, and risk in nearly every company’s portfolio. Our panelists will probe into multiple facets impacting investor returns and future expectations. Attendees will benefit from hearing an open and candid discussion on how best to prepare for uncertainty and/or take advantage of these unique opportunities.
Speakers: Kevin Abel, REALTY|share; Chris Barbier, Yardi Systems
11:30 am - 12:15 pm
NextGen MFD and Resi
Digital Vigilance: Tech Strategies to Identify and Prevent Credential Fraud
In a recent study, RealPage found that only 1 out of 10 rental applications were truthful in a major US metropolitan area. In the evolving real estate landscape, technology is a pivotal tool in combating the surge of fraudulent credentials among prospective renters. This panel discussion dives into innovative solutions and cutting-edge technologies that empower property managers and landlords to effectively identify and mitigate these risks. Experts will explore the integration of AI, machine learning, and data analytics in screening processes, enhancing the accuracy of background checks and financial assessments. Attendees will gain insights into predictive modeling, digital verification methods, and the ethical considerations in deploying such technologies. The session aims to equip participants with the knowledge and tools to safeguard their properties against fraudulent rental applications, ensuring a more secure and trustworthy rental market.
Moderators: Jeff Ewing, 5Q
Speakers: Dom Beveridge, 20for20
11:30 am - 12:15 pm
Process Automation
Automating Tenant Retention: Insights from SITE Centers
In a post-pandemic market, commercial landlords adapt to a competitive environment by shifting from a lease-centric approach to a client-centric one. Amid high-interest rates, effective cash flow management has become crucial. A strategy to attract and retain quality tenants involves implementing technology that offers self-service options, enhancing tenant engagement, and streamlining services such as payments and financial reconciliation. This session will explore how SITE Centers, a Real Estate Investment Trust (REIT), leverages automation to bolster tenant relations and streamline financial operations. Participants will gain insights into the role of technology in tenant satisfaction, the automation of financial reconciliation in complex entities, and how self-service options can positively impact cash flow.
Moderators: Paul Ricci, CohnReznick
Speakers: Dale McIntyre, MRI Software; Don Oldham, Thompson Thrift; Kim Scharf, SITE Centers Corp.
11:30 am - 1:15 pm
PropTech
PropTech Launchpad Showcase
In today's rapidly evolving landscape, a multitude of new enterprises are stepping into the real estate sector, offering a diverse array of technologies. These range from well-established entities with years of experience to nascent startups on the cusp of innovation. Since 1999, Realcomm has stood as a pivotal arena where emerging companies can showcase their novel concepts and solutions to the industry. This year, we have meticulously selected some of the most forward-thinking and potentially game-changing newcomers. This session convenes an assembly of these startups, each poised to present their company and product. Following their presentations, a dynamic Q&A session will unfold, allowing you to assess the value and potential impact of these innovations. It's your chance to weigh their merits firsthand and determine the worthiness of your investment or interest.
11:30 am - 12:15 pm
REthink Work
The Evolution of Work: Breaking Down the Silos and Bringing it all Together
No successful workplace program meets the needs of the organization and workforce without addressing the 4 pillars of Enterprise Alignment - people, place, process, and tools. As we continue with the evolution of work and transform towards a better future, we need to take a holistic and inclusive approach, not a siloed and exclusive one. We need to address environmental and human sustainability and wellbeing, technology, and infuse environments with a strong sense of purpose and welcoming elements to create compelling magnets where people and businesses thrive. Join us as we discuss how to bring it all together.
Moderators: Kay Sargent, HOK
Speakers: David Biondolillo, TD Bank; Josh Bradshaw, Visa; Patrick Ramirez, USAA; Adriana Rojas, HOK
12:30 pm - 1:15 pm
Data, Analytics, AI
AI Unleashed: Crafting the Future in Real Estate – A Prompt Engineering Masterclass
Prompt engineering is the skillful art of designing and refining inputs or questions to effectively direct Gen AI's responses and actions. This process is crucial in maximizing the LLM’s potential, ensuring it produces the most relevant, accurate, and useful outputs for a given task or problem. Our CRE GenAI Prompt Workshop emphasizes industry-specific applications of Generative AI, offering insightful training on the fundamentals of crafting effective AI prompts tailored to real estate challenges. Participants will engage in collaborative exercises, brainstorming sessions, and live demonstrations to understand how AI can use everyday business practices and building operations. Expert-led, this workshop presents a unique opportunity to explore practical applications of AI in commercial real estate.
Moderators: Greg Ausley, Workman Success Systems
Speakers: Fred Heller, Hitachi Solutions America; Hazel Mann, Zetta Advisory
12:30 pm - 1:15 pm
Investment Management
Tech, Data, AI, and Role-based Reporting in Response to Growing Investors’ Expectations
The General Partner (GP) owns the commercial real estate (CRE) investment management process that involves raising capital and managing investments funded by the Limited Partner(s) (LP’s). Establishing the necessary protections, data strategies, investor access and collective knowledge for success is fundamental! Yet, many GP’s still use spreadsheets, email, and other unstructured data sources to identify deals, perform underwriting, line up debt and equity, perform property and asset management, leasing, and eventual disposition. Join our panelists as they explain how they assess and mitigate risk, use integrated data from multiple sources more effectively, automate operations and workflows, maintain accurate data, leverage AI, exceed reporting requirements, and minimize errors.
Moderators: Paul Ricci, CohnReznick
Speakers: Vicki Dodig, Yardi; Andrew Segal, Boxer Property; Frank Spadafora, Intapp
12:30 pm - 1:15 pm
NextGen MFD and Resi
Data, Analytics, and GenAI: Reshaping Multifamily Real Estate Management and Operations
Insights from data, analytical tools, and generative AI are revolutionizing the management and operations of multifamily real estate. In this pivotal conference session, we will explore the application of data analytics and generative AI to revolutionize multifamily real estate operations. Participants will gain insights into specific use cases, such as the automation of the handbook and policy summarization for property managers, AI-enabled support for residents during leasing and occupancy, and the enhancement of staff productivity through task streamlining. Discover how AI is reshaping resident acquisition through advanced lead-scoring algorithms and transforming maintenance with efficient work order routing systems. Additionally, we will delve into leveraging sentiment analysis for proactive measures that boost resident satisfaction. These practical applications exemplify AI’s role in elevating organizational efficiency and tenant relations in the multifamily real estate sector. Join us to learn how these innovative tools can be integrated into your business model for a competitive advantage.
Moderators: Sonny Thind, QuadReal
Speakers: David Franklin, Yardi; Ted Maulucci, SmartONE Solutions; Sunder Pappu, Inland Real Estate Group
12:30 pm - 1:15 pm
Real Talk
Passing the Torch: Guiding and Inspiring Our Next Generation of Leaders
Mentorship is more than one-to-one coaching; it’s vital to lay the groundwork for tomorrow’s visionaries and leaders. This dynamic session will highlight the transformative power of strategic succession planning through allyship and mentorship, ensuring that the real estate industry is not just surviving, but thriving through generational transitions. Participants will gain insights into creating impactful bonds and friendships that bridge the gap between the wisdom of experience and the innovation of youth, crafting a legacy that resonates through time and change. Join us to fuel the journey of the next real estate luminaries, ensuring the flame of progress burns brighter with each passing torch.
Moderators: Francisca Peral Robles, Stacks+Joules; Veronica Unnikrishnan, 5Q
Speakers: Susan Gerock, Elme Communities; Sabine Lam, Google; Lewis Martin, LMC
12:30 pm - 1:30 pm
REthink Work
Revolutionizing Spaces: What’s Really Driving Meaningful Occupant Experience in the Digital Age?
With national office vacancy rates close to a historic peak, many building owners and managers are focusing on the needs and preferences of tenants and their employees to create a key differentiator in competitive real estate markets. There are multiple strategies and technologies that focus on enhancing occupant satisfaction, ranging from occupant engagement apps to lobby technologies, to exquisite digital displays. In addition, BMS, IoT, and physical security integration can enable personalized environmental control and provide data-driven insights for optimized resource use and improved safety. In this engaging session, we’ll explore the range of options by breaking into small groups to discuss which are truly driving tenant engagement KPIs.
Moderators: Sarah Bemporad, Realcomm
Speakers: Arjun Kaicker, Zaha Hadid Architects; James Wu, InnerSpace
1:30 pm - 2:30 pm
Open Forum Discussions by Sector
Tech Disruption in Action: Navigating the Digital Transformation in Multifamily / Resi
The rapid advancement of technology is profoundly influencing every facet of organizational operations. These transformations, driven by technological innovation and automation, have significant tactical and strategic implications. While grasping the overarching concepts of technology is crucial, the true value often lies in collaborating and brainstorming with peers with the same asset class. This forum will offer highly interactive breakout discussions tailored for professionals in the multifamily sector to explore how technology impacts their specific business environments. This targeted approach ensures a focused and relevant discourse, enabling attendees to address and resolve challenges unique to their respective fields.
Speakers: Scott Cardenas, Bridge Investment Group; Susan Gerock, Elme Communities; Art McCann, Bell Partners
11:30 pm - 12:15 pm
Sustainable Impact
Decarbonizing Existing Buildings: A Holistic, Comprehensive Approach to Sustainability
Our industry is littered with short-sighted, performance-limiting, and financially risky decarbonization tactics. This causes renovation cost premiums, sub-optimized whole-building performance, and disconnected investment plans. An investible existing building Decarbonization Plan is achievable with the proper tools: 1) physics-based whole-building dynamic modeling and simulation to discover a building's decarbonization potential; 2) smart building infrastructure to ensure building owners/developers have access and control over all forms of building performance time-series data; and 3) an independent data layer and/or digital twin that merges simulated & metered data to visualize the Decarbonization Plan, including phased deployment. Using real world Decarbonization Plans, this session will demonstrate the value of eliminated carbon emissions using hourly carbon accounting and total value ($) of energy saved & fines avoided.
Moderators: Craig Stevenson, AUROS Group
