Page 10 - REALCOMM EDGE-Fall 2017-FINAL

Business SOLUTIONS

“The newest iteration of workspaces takes collaboration to
a new level, with organizations not only sharing physical
space and resources but also intentionally structuring
interactions across boundaries that encourage problem-
solving approaches in order to combine strengths and
address global issues.”

Workplace, continued from page 6
systems must also be designed with an outward-facing view— (6) Security. Security. (Privacy). Security
that is, focused on the customer, employee, or outsourced Given that security breaches have become almost
provider’s experience. commonplace in corporate America, cybersecurity has
ascended rapidly on CIOs’ priority lists. They have good reason
(4) The Collaborative & Augmented Workforce to be concerned. According to the Ponemon Institute’s 2012
The newest iteration of workspaces takes collaboration to a study, incidents of data breaches cost U.S. companies an
new level, with organizations not only sharing physical space average of $194 per compromised customer record, and the
and resources but also intentionally structuring interactions per-incident costs averaged $5.5 million. Moreover, attacks are
across boundaries that encourage problem-solving approaches becoming more frequent, opportunistic and sophisticated. And
in order to combine strengths and address global issues. given the proliferation of mobile devices, the concern is not
Effective workplace collaboration technologies support not only to keep hackers out, but to wall them off from proprietary
only how people work today but how they will need to work and private data once they get in. Technology designed from
in the future. Increasingly, companies are embracing new the bottom up to mitigate risk is more critical than ever, and
operating models in which multiple organizations—the workplace solutions must stay one step ahead to succeed.
company, its vendors, its outsourcers, its partners and others—
work together toward a unified goal. Such an operating model Conclusion
will be successful only if people from the different organizations New technologies have transformative potential but keeping
collaborate effectively. Technology must keep pace with this, pace with change in the perpetually changing workplace
allowing for ease of integration of data across departments, isn’t easy. We must continually develop new and valuable
boundaries, organizations, and the world. technology for managing the workplace in motion—offering
agile, integrated, human-focused solutions that can provide
(5) The Anywhere, Anytime Workplace immediate value and support as well as encourage the
Simply put, work is no longer a place you go, it is something workplace of the future.
you do and millennials have fully embraced that concept.
According to research by Kenan-Flagler Business School, Revital Gilad is responsible for setting and managing the
one in three millennials said they would “prioritize device strategic direction of Bear River, driving operational growth, and
flexibility, social media freedom and work mobility over salary in fueling thought leadership throughout the organization. She
accepting a job offer.” The ability to work from places like home, provides a deep understanding of the modern workplace
hotels, coffee shops, airports and even airplanes from devices environment, bringing significant value to Bear River’s Fortune
that are familiar to the end-users offer the type of flexibility 500 clients while shaping the product strategy for the company. Revital is also the
sought without compromising productivity. This ‘instant force behind many significant, global strategic partnerships—working with
access’ mindset changes the way we experience the physical best-in-class solution and service providers to create true innovation and opportunity
workplace, too. Technology must not only be mobile, but allow for today’s constantly changing workplace.
for information to be personally accessible at the desktop,
too—so that individuals can visualize, request and control the
workplace systems around them without having to hunt down
information from various sources.

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