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The Evolution of
            the Real Estate CIO

                 From Tactical
                   to Strategic

                        T he role of the IT department has changed
                                     rapidly over the past five years, presenting real
                                     opportunities and real challenges. Having survived
                                     a period of cost-cutting and containment, many
                        CIOs today are working to reposition their IT department as a

                        true business partner within their organization.

                        Traditionally, a CIO’s primary responsibility has been to

                        maintain IT’s value within the organization by keeping their

                        in-house technology running. To develop value beyond the

                        IT department, CIOs must work to integrate technology more

                        deeply into the company’s core business strategy. This will

                        require a new focus on developing relationships at points

                        where the IT department and other business units intersect.

                        To succeed, CIOs must take on new roles—bridging

                        functional silos—that may take them beyond their comfort

                        zones. Many will have to pass the proverbial ‘screwdriver’

                        on to someone on their team, focusing instead on working

                        with executives in these other business units on major

                        transformation projects, coordinating strategic planning,

                        marketing and managing company assets and investments

                        collaboratively.

                        What should this new CIO role look like? What are the

                                          capabilities forward-looking CIOs will need

                                          to be successful in the next three to five

                                          years? How can CIOs build the foundation

                                          for this strategic, change-leadership

John Chung                                role while simultaneously delivering the
                                          operational excellence expected of IT?
     VP Technology
           Allied REIT                       RealcommEDGE posed these
                                          questions to this year’s Realcomm

                                          conference co-chairmen, John Chung, VP

                                          Technology, Allied REIT, a developer and

Justin Segal                              owner of urban office properties across
                                          Canada; and Justin Segal, President,
           President                      Boxer Property, a privately-held
     Boxer Property                       commercial real estate company focused

                        on office, retail, and hotel properties across the U.S.

8 Realcomm
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