Weekly Briefing

article sponsor image
Feature

Automating Customer Billable Workflows

November 6, 2025 | Realcomm Staff
1 min read
listen to article Listen to this article

AI Case Studies Showcase is an interactive event at the annual Realcomm | IBcon conference spotlighting groundbreaking applications of artificial intelligence in the commercial real estate sector. This year's event showcased a curated selection of forward-thinking projects that are actively redefining industry standards. From concept to execution, each case study presentation offered a detailed look at how advanced technologies are streamlining operations, enhancing decision-making, and unlocking new possibilities in commercial real estate. The Weekly News Briefing will feature a unique Showcase project each month.

At this year’s AI Showcase, Carr's Aaron Altscher, VP of IT and Nicole Hayes, Manager of Operations Technology, presented ChargeRun, an AI-driven lifecycle management solution designed to automate customer billable workflows. The system streamlines the process from utility meter readings to accounts payable by integrating data from EMS, Visitt, and JD Edwards. By centralizing billing and automating data extraction, ChargeRun significantly reduces manual input and processing time while improving accuracy and transparency. The platform consolidates chargeable events, flags discrepancies for review, and ensures compliance through automated batch approvals. Successfully implemented across Carr’s portfolio, the initiative enhances billing efficiency, strengthens data integrity, and supports ongoing collaboration with EMS providers to further automate kWh rate calculations from utility bills to submeters.


To learn more on how artificial intelligence is transforming commercial real estate, join us at Buildings AI on November 11 at the Paramount Club in New York City. This focused event will feature real-world use cases and practical strategies for applying AI to drive smarter, more efficient building operations. There is still time, register today!

Realcomm Staff
Realcomm Conference Group LLC is the leading research and educational institution that produces annual conferences and expositions on technology, automated business solutions and intelligent buildings strategies for executives in commercial, corporate, government and institutional real estate. Realcomm was founded in 1999 with the goal of bringing industry leaders together each year to discuss, demonstrate and debate the latest innovations that impact the industry.

This Week’s Sponsor

Newmark RF, formerly RealFoundations, was acquired by Newmark in October 2025 to expand Newmark’s Investor Services platform with managed services and management consulting offerings. As a global professional services firm, Newmark RF helps companies that develop, own, operate, or invest in real estate make smarter, more profitable decisions. Learn more at www.realfoundations.net.