Is Your Building Engineer a 'Schneider' or a 'Gates'?
As commercial real estate continues to evolve with technological and social changes, building facility teams are finding ways to move from basic set-it-and-forget-it operations to modern, hi-tech solutions that make their job easier and make a bigger impact on performance and profitability. SL Green Realty Corp., an S&P 500 REIT and New York City's largest office landlord, is a 'Gates' always looking for innovation at their buildings.
Remember Schneider, the "super" from the 1970s TV show One Day at a Time? He was the stereotypical maintenance technician of yesteryear, with a dirty white shirt, a pack of cigarettes rolled in the sleeveand a blue vest. (Millennials, please Google “Pat Harrington Jr.”) Is this what comes to mind when you think of your building maintenance team? Such a jovial personage might have sufficed 40 years ago, but maintenance has evolved into a high-tech position critical to a commercial property owner’s asset management strategy.
A Silicon Valley computer whiz – a Bill Gates type – might be a better representation of the modern building engineer than Schneider. Why? Because flipping virtual switches and dials with a mouse click, monitoring equipment and tuning pumps and fans have more in common with video games than with turning a wrench.
The facilities management capabilities that today's maintenance staff should master include machine learning to tune HVAC performance, zone control features for comfort and lighting, and predictive analytics for preventative maintenance. Energy optimization software suites that control these operations can improve occupant comfort, lower energy usage, reduce equipment and energy costs, drive higher GRESB and ENERGY STAR® scores and give asset managers higher returns on property investments.
Case in point: when SL Green’s iconic 1515 Broadway, a 1.9 million-square-foot office tower in New York City was due for renovation and required investments in energy efficiency to save costs and support the NYC Mayor’s Challenge of reducing energy consumption by 30% by 2026, they turned to technology. Edward Piccinich, chief operating officer at SL Green Realty Corp. told me, "We are always looking for innovative ways to save on energy consumption." They found it in Pulse Active EE, an intelligent optimization solution that actively assesses and automatically adjusts a building's HVAC setpoints every 30 seconds, ensuring it uses the minimum energy necessary for heating and cooling as required by occupancy, weather and other conditions while improving occupant comfort. Active EE gives building engineers a smarter system that can react to interior and exterior changes while integrating into any building management system to provide one single view across an entire portfolio.
The HVAC system is most likely a building's top controllable operations expense. Monitoring fans, pumps, sensors, thermostats, chillers and rooftop units and comparing usage to historical trends and weather forecasts is a maintenance staff's bread and butter, but technicians certainly don't have time to perform such repetitive tasks manually and thousands of times per day.
This is where software that optimizes HVAC equipment efficiency comes into play. It gives technicians dashboards and automated alerts as thresholds for total usage, peak demands or equipment faults are approached or breached. Gone are the dials of Schneider's era; the modern engineer occupies something akin to a cockpit with dashboards and an auto-pilot button that controls certain settings.
The result? Commercial properties have documented energy cost savings of up to 20% with intelligent HVAC energy optimization software that constantly calculates the minimum energy needed to heat or cool each space. For example, 1515 Broadway estimated annualized savings of $0.10 per square foot and 7% of HVAC spend alone, totaling $189,880 and almost 675,000 kWh and 2,500 MLbs of steam, more than 24% higher than initially proposed. Michael Galvin, chief engineer at 1515 Broadway said of this innovative technology, "Active EE works with our upgraded building management system to optimize fan speed, which reduces consumption without causing discomfort to building occupants."
The impact building engineers can make on sustainability efforts surpasses that of any other department in a real estate organization. Therefore, it makes sense to empower this team with software that improves NOI and forms the backbone of a sustainability strategy. With external investors and regulators demanding performance at GRESB and ENERGY STAR standards, this investment is a critical component of growth, tenant retention and investor confidence.
SL Green saw this firsthand, increasing their ENERGY STAR score by 58%, which paved the way for 1515 Broadway's LEED Gold certification and allowed them to align their environmental strategy with those of the building’s anchor tenant, for whom commitment to sustainability is a core business value. As further testament to Active EE’s contribution to SL Green's sustainability performance, 1515 Broadway received a Pinnacle Award for Earth Building of the Year from BOMA New York in 2018. SL Green has also reduced 25% of greenhouse gas emissions toward The New York City Carbon Challenge, with only 5% more to go until 2026.
But the value goes beyond awards and a building score – the investments translate into real money, which helps SL Green maintain its reputation as an innovative and best-in-class REIT with focus on acquiring, managing and maximizing value of Manhattan commercial properties. The numbers work in other metro areas as well. Los Angeles Better Buildings Challenge®, an initiative of the U.S. Department of Energy, and GRESB presented findings showing that Class B buildings in Los Angeles with ENERGY STAR scores of 75+ achieved significantly higher occupancy rates and rent-per-square-foot than non-certified Class A buildings. For ENERGY STAR-certified buildings, the average occupancy jumps from 84% to 90% and the gross asking rent per square foot increases from $2 to $2.15. And the numbers are similar in other cities where studies have been done.
Given the significant impact on revenue through rent and occupancy, it's easy to understand why property investors and owners are increasingly focusing on ways to measure and enhance their energy and water performance, further solidifying that the modern building engineer's resources and skillsets will mirror Schneider’s evolutionary path to Gates—although I still love One Day at a Time.
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UPCOMING REALCOMM WEBINARS
Controlling a Building from Your Phone – OCCUPANT EXPERIENCE Platforms Arrive - 2/28/2019
The initial focus in mobile technologies was on meeting room reservations; then came lighting, heating and cooling, then access control. Over the last 24 months it has become apparent that there are many more occupant experiences that can be delivered via mobile phone. Managing parking, reporting maintenance issues, ordering coffee, scheduling an exercise class, viewing security cameras, and other applications were quickly added to the list. With so many options and approaches available, what are the best strategies for occupant experience? Build versus buy, functionality selection, solution integration and ongoing support are just some of the topics to be addressed by the industries’ most respected professionals.
Chuck Niswonger has over 30 years of successful leadership experience in technology-related roles that range from operating his own consulting company (www.nicenets.com) to directing the IT strategy of a real estate investment management firm to manufacturing and technology-enabled education. Chuck has also been the chair of the Realcomm Investment Management (IM) Advisory Council for the last ten years, managing content selection for the conference educational sessions, IM forums, workshops and webinars.
Matthew Lennan has been integrating IT and building system technologies for more than 30 years. He has developed and implemented computing infrastructures for global financial firms, major healthcare facilities, manufacturing, entertainment complexes and traditional smart buildings. Most recently, Matthew has been working in software development to refine the customer experience for smart buildings in Office, Retail and Residential environments. He is currently responsible for driving Innovation across Oxford Properties’ portfolio.
Jared Summers is a motivated execution-oriented high performance individual who has extensive experience managing large-scale global programs. He brings a unique ability to understand and articulate complex technologies in a relatable way while rapidly fielding innovative capabilities. Currently Jared is the Data, Analytics & Technology Manager at ExxonMobil, delivering on the promise of transformational change enabled by digital technologies across the entire global real estate portfolio.
Elizabeth Dukes is the Co-Founder and CMO of iOFFICE, the leading workforce-centric IWMS software and the first 100% SaaS platform designed for the Digital Workplace. Dukes drives strategy for iOFFICE and advocates for the confluence of people and technology that unleashes the full potential of the workforce and the workplace.
Matt leads the product development and roadmap strategy for Modo Labs. With broad experience across mobile and audience engagement, along with a customer-centric mindset, he is the company’s product leader for both Workplace and Campus solutions. Matt and his development team continue to enhance the Modo no-code platform, empowering higher education and enterprise organizations to quickly create personalized applications and ensure students and employees have access to the information they need most.
Joshua has over 15 years of successful leadership experience with early-stage disruptive companies. He has an extensive background in property technology, focusing on amenities that drive tenant experience across commercial real estate, multifamily residential and student housing. Josh has lead national sales and support teams with an emphasis on customer success, brand recognition, and occupant experience.
As Head of Sales, Nick is responsible for leading the sales organization including domestic sales, product implementation and customer success. Nick’s 20+ years’ involvement with technology dates to the 90s when Peapod did its best to teach him UNIX. Nick’s IT responsibilities over his various positions have included End User Support, System/Platform Administration, Business Continuity Management and Project, Facilities, Procurement, Contracts & Maintenance. Most recently Nick served as Vice President at Environmental Systems Design (ESD).